Practice Manager

at  Queensland Foot Centres

ABOUT US:

Queensland Foot Centres is a premier podiatry clinic with multiple locations across Queensland. We are committed to providing exceptional podiatric care and services, serving a diverse clientele, including major sporting teams and local communities.

REQUIREMENTS:

• Proven experience in healthcare management
• Familiarity with the Nookal booking system is highly regarded
• Demonstrated strong leadership skills, with the ability to inspire, motivate, and mentor teams to achieve their best.
• Exceptional communication and interpersonal skills, with the ability to build rapport with staff, patients, and external stakeholders.
• In-depth knowledge of healthcare operations, compliance standards, and patient care practices to ensure smooth and effective clinic management.

ROLE OVERVIEW:

We are seeking a full-time practice manager for our Sherwood QLD location. As the Practice Manager, you will play a pivotal role in the operational success of our clinics. You will oversee daily operations, ensuring efficient workflow, exceptional patient experiences, and seamless coordination between clinical and administrative teams. Your leadership will be instrumental in maintaining our high standards of care and fostering a positive work environment.

KEY RESPONSIBILITIES:

• Manage day-to-day operations of multiple clinic locations.
• Provide leadership, guidance, and support to clinicians and support staff, fostering a positive and productive work environment.
• Implement and improve operational processes to enhance efficiency and patient care.
• Coordinate with external stakeholders, including suppliers, healthcare providers, and regulatory bodies.
• Monitor clinic performance metrics and implement strategies to achieve business goals.
• Ensure compliance with healthcare regulations and clinic policies.
• Managing accounts, invoicing, and working with third-party providers such as NDIS, DVA, and Workcover.
• Manage stock and client ordering, ensuring timely and cost-effective supply of products and equipment to meet clinic needs.
• Assist with reception duties, including answering phone calls, managing client bookings, and ensuring smooth communication between reception and clinic teams.