Practice Manager at Solaris Health (UroPartners and Urologic Specialists of Northwest Indiana )

Mount Prospect, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

95000.0

Posted On

28 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Clinic Operations, Staff Management, Resource Management, Compliance, Budget Management, Staff Selection, Performance Reviews, Patient Service, Analytical Skills, Problem-Solving, Microsoft Office, EMR Systems, Labor Laws, Process Improvement, HIPAA Compliance

Industry

Medical Practices

Description

Description GENERAL SUMMARY 2 main work locations: 350 S. Northwest Hwy., Suite 106 Park Ridge, IL 60068 AND 1660 Feehanville Drive, Suite 200 Mount Prospect, IL 60056 Supports 4 locations dedicated to providing the highest standard of patient care. Monday-Friday schedule with no weekends or observed holidays! Starting salary: 60,000-95,000 We offer competitive pay as well as PTO, Holiday pay, and a comprehensive benefits package! Benefits: Health insurance Dental insurance Vision insurance Life Insurance Pet Insurance Health savings account Paid sick time Paid time off Paid holidays Profit sharing Retirement plan The Practice Manager is responsible for leading the daily operations and administrative functions of the entire clinic, including both front office and back clinical areas. This role oversees all aspects of day-to-day operations with a focus on physician relationships, staff engagement, and patient experience. The Practice Manager provides direction and leadership to ensure high-quality patient care and an efficient cost structure. Principal responsibilities include clinic operations, staff and resource management, and maintaining compliance with all applicable policies, procedures, and regulations. Requirements ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Provides leadership and day-to-day oversight of the clinic team, encompassing both front office and clinical staff. Implements and communicates changes to policies and procedures across all clinic operations. Ensures that employees have the resources, tools, and training needed to perform their duties. Ensures policies and best practices are up to industry standards and government regulations. Establishes and implements clinic-wide objectives, workflows, and procedures to support quality care and efficient operations. Manages budgets, records, and contracts. Maintains adequate clinical and administrative supplies and ensures proper functioning of equipment for both front and back office teams. Responsible for the interviewing and selection of new staff members. Addresses patient complaints and queries when accelerated to management level. Oversees performance review process for the staff. Oversees front desk team member’s work schedules and time off requests. Attends monthly Manager meetings and relays pertinent information to front desk team members in a timely manner. Conducts orientation and ongoing training for clinic staff on policies, procedures, and workflow standards. Collaborates with clinic staff including Providers and Management to achieve delivery of excellent patient care. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Human Resources experience in hiring, supervision, and performance reviews. Knowledge of labor laws. Knowledge of continuous process improvement concepts and practices. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Delivers exceptional patient service throughout all interactions. Strong analytical and problem-solving skills. Knowledge of budget preparation and planning. Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations such as EMR. Knowledge of Medicare, Medicaid, managed care, and other third-party payer’s guidelines. Skill in leading team members to carry out all job objectives while inspiring confidence and motivation. Complies with all health and safety policies of the organization. Complies with HIPAA regulations for patient confidentiality. EDUCATION REQUIREMENTS High School Diploma or equivalent required. Associate’s Degree or higher strongly preferred. EXPERIENCE REQUIREMENTS Minimum of 3 years Medical Front Office or administrative experience required. Supervisory or management experience strongly preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%

Responsibilities

The Practice Manager leads daily operations and administrative functions for the entire clinic, focusing on physician relationships, staff engagement, and patient experience while ensuring high-quality care and cost efficiency. Principal responsibilities include managing clinic operations, staff, resources, and maintaining compliance with all applicable policies and regulations.