Practice Manager at Transition Home Healthcare

Raleigh, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

0.0

Posted On

15 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Practice management, Staff leadership, Financial performance management, Operations management, Pediatric care, EMR reporting, Policy development, Revenue cycle management, Team coaching, Conflict resolution, Payroll processing, Regulatory compliance, Workflow optimization, Patient experience management, Data analysis

Industry

Description

Description Join a mission-driven team dedicated to delivering compassionate, high-quality pediatric care—where your leadership directly shapes the patient experience, supports a thriving team, and makes a lasting impact in the community. Sign-on Bonus: $5,000, paid in installments (50% at 90 days, 25% at 6 and 12 months), subject to eligibility and continued employment. POSITION SUMMARY: Little Oaks Pediatrics is seeking an experienced and dedicated Practice Manager to lead operations at our pediatric clinic in Raleigh. This position oversees daily operations of a busy, patient-centered practice, with responsibility for financial performance, staff leadership, and overall efficiency. In this role, you’ll ensure patients and families receive seamless, high-quality care in a supportive, nurturing environment. Serving as a key bridge between clinical excellence and operational performance, you will partner closely with physicians and leadership to drive results, support your team, and foster a positive, collaborative workplace culture. ESSENTIAL RESPONSIBILITIES: Responsible for the day-to-day functions of patient and office flow including responding to patient concerns, adhering to established policies and procedures and ensuring appropriate alignment to expense structure. Works with other Managers, Patient Access to ensure smooth flow of communication and consistency. Maintain and report analytical and statistical data as required including daily and monthly eMR reports (schedule, appointment types, Charges and payments, etc.) Develop and implement Policy and Procedures for various administrative departments and make recommendations and changes as needed. Establishes and maintains safety, policies and procedures, objectives, and infection control in the department partnering with the clinical team. Oversee physical properties of offices are kept in a good state of repair and manage office equipment and supplies. Recruit, manage, train, coach and understand all patient access positions for all locations to include; Billing, verification, Patient Access (check in and checkout), Scheduling, Call Center, and Medical Records. Assist in the processing of employee entries for timekeeping and payroll. Identify, recommend, and implement practice needs including, but not limited to, staffing, services, equipment and facilities Monthly meetings: establish an agenda in consultation with physicians; prepare data for meeting; contribute to decision-making Responsible for executing projects / changes as directed by the provider / management Ensures timely reporting to government agencies Liaison with various departments as needed to include, but not limited to: Revenue Cycle, Clinical, Marketing, Business Development, HR, Accounting, IT Ensure practice is running efficiently to keep patient experience high Responsible for keeping practice in compliance with company policy and government regulations Works with Playground Pediatrics to aid in the development and execution of marketing initiatives Regular and reliable attendance Perform other duties as assigned Requirements High school diploma or GED equivalent required Minimum of five (5) years of supervisory and leadership experience in a medical office Proven track record of increasing practice volume and revenue Preferred Qualifications Bachelor’s degree in Healthcare Administration, Business Administration, or a related field Pediatric experience highly preferred Key Success Indicators Demonstrates a strong commitment to improving the health and well-being of children and families from diverse backgrounds Strong leadership presence with the ability to build trust, accountability, and engagement across teams Proven ability to manage operations in a fast-paced healthcare environment with competing priorities Demonstrated success in improving workflows, efficiency, and patient experience Ability to interpret and act on financial and operational data to drive results Consistent track record of effective team leadership, coaching, and performance management Strong collaboration with physicians and cross-functional healthcare teams Effective use of EMR systems and healthcare technology to improve operations and reporting Ability to resolve conflict professionally and maintain a positive, solution-oriented culture

Responsibilities

The Practice Manager oversees daily operations, financial performance, and staff leadership at a pediatric clinic to ensure high-quality patient care. They are responsible for implementing policies, managing office infrastructure, and fostering a collaborative workplace culture.