Practice Operations Supervisor - Gastroenterology N/E at Community Health Network

Cumnock, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

0.0

Posted On

18 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Practice Management, People Development, Strategic Thinking, Decision-Making, Customer Service, Operational Efficiency, Leadership, Organizational Skills, Multitasking, Communication, Problem-Solving, Billing, EPIC, Microsoft Office Suite, Healthcare Experience

Industry

Hospitals and Health Care

Description

Join our community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the art technology. It means getting involved in the communities we serve through volunteer opportunities and benefit initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields, and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Practice Operations Supervisor – Gastroenterology supports the Practice Administrator/Manager with daily operations of the practice, particularly overseeing front office operations. This role supervises non-clinical staff and manages human resources functions including staffing, hiring, terminations, recognition, retention, discipline, coaching, and performance reviews. The supervisor ensures strong customer service delivery and operational efficiency across two locations: Gastroenterology North and East. Monitoring costs, utilization, and staffing deployment by facility. Coordinating training and educational opportunities for staff. Managing scheduling, coverage, and call-ins for providers and staff. Assisting patients with billing questions and overseeing account payment processes. Reviewing monthly reports and managing work queues. Actively participating as a member of the healthcare team to promote positive outcomes. Applying strong skills in practice management, people development, strategic thinking, and decision-making to ensure operational excellence. Building relationships and fostering collaboration while demonstrating effective communication, achievement orientation, and self-awareness in leadership practices. Exceptional Skills and Qualifications Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving. Associate’s Degree with 4 years relevant healthcare experience OR Bachelor’s Degree (preferred) OR equivalent combination of education and experience. 5+ years in a healthcare environment (front office and/or customer service). Minimum 2 years in front office supervision or lead role. Billing background highly desired. EPIC experience is strongly preferred. Strong leadership, organizational, and multitasking abilities. Proficiency in Microsoft Office Suite and practice management software. Ability to travel between locations.

Responsibilities

The Practice Operations Supervisor oversees daily operations of the practice, particularly front office operations, and supervises non-clinical staff. This role includes managing human resources functions and ensuring strong customer service delivery across two locations.