Practice Partner at Melba Support Services

Cheltenham, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Social Work, Psychology, Occupational Therapy, Speech Pathology, Special Education, Risk Assessment, Safety Planning, Complex Casework, Training, Coaching, Mentoring, Stakeholder Engagement, Communication, Influence, Culturally Safe Practices, Quality Compliance

Industry

Non-profit Organization Management

Description

Working at Melba Support Services (Melba) We support people with disability to live the life they want. We have a Zero Tolerance approach to violence, abuse, neglect, and exploitation. Every member of the Melba community is committed to The Melba Way Charter, our vision, purpose and values. Melba aims to create welcoming and respectful workplaces that promote inclusive and collaborative working relationships. For over 50 years Melba Support Services has been providing services to people with disability that focus on supporting people to dream big, embrace life and do what they choose and value. Melba is firmly grounded in upholding human rights and recognises that part of living a happy, healthy life is being independent and being able to do the things that bring us joy. Melba won the 2023 National Disability Award for Excellence in Service Quality. Why Join Us? We are a human-rights, values-based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice, if this resonates with you, come join us! Practice support & governance Lead critical inquiry into risk, safety, stability and development, ensuring plans align with legislative and best practice requirements Provide expert case advice on complex presentations; lead case reviews and reflective practice to embed evidence informed approaches (e.g. person-centred and trauma-informed practice) Champion person-centred active support and Positive Behaviour Support principles appropriate to disability and family contexts Complex case consultation, risk & safeguarding Provide high level consultation on risk assessment/management and escalation; contribute to quality case planning and review processes Ensure practice is culturally safe and inclusive, and promotes participation of people we support and families/guardians in decisions in a human rights based framework Quality practice audits & continuous improvement Conduct practice audits and translate findings into improvement plans and targeted coaching Maintain systems that support service and quality standards, targets and compliance; monitor and report on outcomes People leadership & capability building Design and deliver professional development, mentoring and coaching to lift capability at all levels; foster a culture of reflective practice and high expectations Model collaborative, empowering leadership that brings out the best in multidisciplinary teams Analyse current practice, identifying trends and gaps in services, to determine areas for potential capability uplift. Partner with and foster a culture of alignment with outcomes teams to build internal capability in person centred active support, positive behaviour support, and human rights principles appropriate to working with people with disability. Stakeholder, community & internal customer engagement Build purposeful relationships with internal teams and external partners; represent Melba at sector forums and stakeholder meetings Support end-to-end internal customer experience (from enquiry to exit) by collaborating on service design, timely responses and fit-for-purpose supports that align with NDIS funding and pricing arrangements Data, reporting & insights Use data and case insights to inform service improvements; prepare concise reports and evaluations for governance and decision-making Your Background (Skills and attributes) Highly desirable relevant tertiary qualification in Social Work, Psychology, Occupational Therapy, Speech Pathology, Special Education, or related human services/behavioural sciences is required or working towards the achievement of tertiary qualification. Practice expertise across disability services including risk assessment, safety planning and complex casework; strong trauma‑informed lens Quality & compliance mindset (audits, case reviews, improvement planning, reporting) Capability building: proven training, coaching and mentoring skills across multidisciplinary teams Experience in leading and developing multidisciplinary teams, fostering collaboration, accountability, and high-performance cultures. Stakeholder engagement & internal customer focus; collaborates with partners; supports end‑to‑end internal customer journey and service quality Communication & influence: excellent written/verbal skills; facilitation of reflective practice; ability to negotiate and exercise influence Values alignment: human‑rights centred, respectful, collaborative, culturally safe and inclusive Desirable- Post‑graduate training in disability, trauma‑informed practice, PBS or related clinical frameworks Legislative & Framework Knowledge: Working knowledge of the Disability Act 2006 (Vic) and the NDIS Quality and Safeguarding Framework, with practical application in service delivery. Demonstrated ability to lead organisational and systemic change that fosters inclusive, responsive cultures and enhances the rights, inclusion, and quality of life for people with disability. Requirements A current NDIS Worker Screening and Working with Children Check. The ability and relevant driver’s license to perform travel and work a variety of shifts, including weekends. Position may also require working active nights. Compliance with OHS&W regulations, legislation, and Policies and Procedures is required. Successful completion of pre-employment safety screening checks, mandatory training, and their subsequent renewals is necessary. Occupation Health Safety and Wellbeing (OHS&W) Take reasonable care for their health, safety, and wellbeing and that of others. Observe safe systems of work. Follow OHS&W policies and procedures. Report hazards, near misses and incidents in accordance with the agreed incident reporting system. Contribute to a positive culture in relation to OHS&W and participate in consultative structures. Inclusion at Melba Melba Support Services recognises the contribution that a diverse workforce makes to continuous improvement and service delivery and is an Equal Opportunity Employer. Melba Support Services values diversity and encourages applications from Aboriginal and Torres Straight Islanders. People with disabilities and from culturally and linguistically diverse backgrounds are also encouraged to apply. Melba Support Services is committed to making reasonable adjustments to the recruitment process and day-to-day work. As a provider of supports and services to children, Melba is committed to ensuring that every child feels safe and respected. All Melba staff and volunteers have a responsibility to make sure that children’s wellbeing and safety comes first, that they are supported to achieve their potential, respected, and protected from abuse and neglect. Hello and welcome to the Melba Support Services job application portal. We're delighted to have you here as you explore exciting career opportunities with us. Melba makes a difference by empowering people with a disability to live the life they want. For more than 50 years we have been supporting people to dream big, be happy and do what they choose and value. At Melba we open up a world of opportunities and make things happen for people to live life – proudly, joyously, creatively, adventurously – the way they want. Need assistance with Job Application? Do you need help submitting your application? If so, please contact us at careers@melbasupport.com.au We're here to support you. We are committed to achieving our core values of human rights, passion, creativity, flexibility and fun in everything we do. If you are ready to make a real difference with your work, empowering people to live fabulous and purposeful lives, we’d love to hear from you. Our approach is driven by the people we support and is built on a human rights values-based framework.

Responsibilities

The Practice Partner will lead critical inquiry into risk, safety, and development while ensuring compliance with legislative requirements. They will also provide expert case advice and champion person-centred active support principles.