UPDATING AND USING RELEVANT KNOWLEDGE:

• Participates in training experiences electronically and/or in person designed to enhance professional competency in Vocational Rehabilitation.
• Participates in available personal development activities, such as webinars, seminars, conferences, and mandated and voluntary training opportunities.
• Participates in available in-service opportunities to enhance knowledge of Local Education Agencies.
  Competencies (KSA’s)

KNOWLEDGE:

• Intermediate knowledge of principles of providing customer service.
• Intermediate knowledge of career counseling and guidance for individuals with disabilities and limitations.
• Intermediate knowledge of clerical procedures including basic word processing and spreadsheet software and managing files and records.
• Basic knowledge of methods of promoting and marketing services.
• Basic knowledge of principles and methods of training and teaching individuals with disabilities.

SKILLS:

• Intermediate speaking and communication skills.
• Intermediate critical thinking and problem solving skills.
• Intermediate active listening skills.
• Basic reading comprehension skills.
• Intermediate judgement and decision making skills.
• Intermediate time management skills.
• Intermediate writing skills.
• Basic service orientation skills to include individuals with and without disabilities.
• Intermediate social perceptiveness skills.
• Intermediate negotiation skills.
• Intermediate negotiation skills.
• Intermediate monitoring skills to assess individuals and organizations to foster improvement.

ABILITIES:

• Intermediate oral expression abilities.
• Intermediate problem sensitivity abilities.
• Intermediate time sharing abilities.
• Intermediate written expression abilities.
• Intermediate written comprehension abilities.
• Basic ability of deductive reasoning to apply and interpret policy and procedures.

Tools & Equipment

• Personal Computer with internet access
• Telephone
• Fax Machine
• Multi-Function Printer
• Scanner

Please refer the Job description for details