ABOUT US:

We’re not your typical personal injury law firm. We are Poulin | Willey Trial Lawyers, a group of well aligned Plaintiff only firms that work hard every day to ensure maximum compensation for victims of greed and negligence.
We believe in a dynamic, client-centric approach that puts our clients’ needs first. Our team is dedicated to helping individuals who have suffered personal injuries navigate the legal process and secure the compensation they deserve. If you’re looking to join a team that combines legal expertise with a commitment to client advocacy, you’ve come to the right place.
We believe in justice for all – not just for the wealthy and powerful.
We believe that justice delayed is justice denied.
We believe that the best way to seek justice without delay is to manage all aspects of our firm using well-organized and uniform systems.
We believe in rewarding smart successful work.

WHAT YOU’LL KNOW:

• Previous experience in insurance claims management, investigations, or a related field is highly desirable
• Strong attention to detail and excellent organizational skills
• Ability to work effectively in a fast-paced environment with multiple priorities
• Proficiency in using case management systems and other relevant software
• Excellent communication skills, both written and verbal
• Ability to work independently and collaboratively as part of a team
• Strong problem-solving skills and the ability to think critically
• Familiarity with legal procedures and documentation is a plus

ABOUT THE ROLE:

We are seeking a detail-oriented and proactive individual to join our team as an Insurance and Investigations Professional. In this role, you will play a crucial part in managing insurance claims and conducting investigations to support our clients’ needs. Your primary responsibilities will include reviewing intake notes, obtaining documentation related to collisions, setting up claims with insurance companies, and initiating various correspondence to support our clients’ cases.

WHAT YOU’LL DO:

• Review intake notes in the case management system and draft and send UIM Letters
• Utilize the case management system to locate and gather Documentation of Collision
• Retrieve collision numbers if an FR10 is available; otherwise, access the website or make phone calls to obtain police reports
• Initiate claim setup with insurance companies for all parties listed on the police report
• Send requests to the DMV for insurance information on drivers (if drivers and owners are different individuals)
• Generate and dispatch letters of representation to relevant parties
• Generate and dispatch independent legal representation as necessary
• Identify and locate premises owners related to cases
• Draft and send preservation letters to relevant parties to ensure evidence protection