REQUIREMENTS:

• Previous experience in dealership pre-owned department management
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Proficient in inventory aquisition, management, and pricing strategies
• Knowledge of automotive industry trends and customer preferences
• Detail-oriented with strong analytical and problem-solving skills
• Ability to work under pressure and meet tight deadlines

DESCRIPTION OF THE ROLE:

Keffer Mazda, a renowned automotive dealership in Huntersville, North Carolina, is seeking a highly motivated and EXPERIENCED Pre-Owned Department Manager to join our team. As the Pre-Owned Department Manager, you will be responsible for overseeing the pre-owned vehicle inventory, ensuring optimal operational efficiency, and delivering exceptional customer service to enhance customer satisfaction.

RESPONSIBILITIES:

• Manage the pre-owned vehicle inventory, including acquisition, pricing, merchandising, and reconditioning
• Pencil and close deals to maximize department profitability
• Collaborate with the sales team to develop effective pricing strategies and promotions to maximize sales and profitability
• Ensure proper vehicle maintenance and repairs are completed promptly and accurately
• Supervise and train department staff, providing guidance and support to achieve team objectives
• Maintain a high level of customer service, addressing customer inquiries and concerns in a timely and professional manner
• Monitor market trends and competitor activities to identify opportunities for business growth
• Conduct regular performance evaluations and implement improvement plans as needed
• Prepare reports on inventory status, sales performance, and profitability for management review