Pre/Post Sales Senior Specialist at Samsung Electronics

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

0.0

Posted On

15 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Sales, B2B Sales, Customer Satisfaction, Technical Issue Resolution, Spec-In, Proposal Presentation, Bench Mark Test, Demonstrations, Customer Seminars, Consulting, User Environment Analysis, Strategy Building, Demand Identification, Contract Execution, Post-Sales Management, Product Delivery

Industry

IT Services and IT Consulting

Description

Position Summary 1. Identify sales opportunities and maximize orders through technical sales activities for B2B customers on the company's products and services. 2. Improve customer satisfaction and receive more orders by offering timely response to the technical issues that may arise during technical sales activities. Role and Responsibilities 1. [Technical sales proposal] Perform the the Spec-In of customer specifications requirement to the company's specifications by differentiating the company's own products and services, and carry out other activities such as proposal presentation, BMT(Bench Mark Test), demonstrations, exhibitions, and customer seminar. 2. [Consulting] Design the user environment test and interview on products/services, user environment analysis, consulting proposal and building strategies for promoting orders and contracts. 3. [Identifying business information and sales opportunities] Plan the identification of new demand through technical sales proposals and expansion of the existing demand to identify business information and sales opportunities. 4. [Contract execution and post-sales management] Perform the pre-execution validation and customizing, product delivery and installation, customer training, stabilization and quality control, and technical issues and claim responses. Skills and Qualifications • Develops professional expertise by complying with company policies and procedures • Works on problems of moderate scope where analyzing situations or data requires a review on various factors • Exercises judgment within defined procedures and practices to determine appropriate action • Normally receives general instructions on routine work with detailed instructions on new projects or assignments • Generally requires a bachelor's degree with a minimum 2 years related experience, or advanced degree without experience * Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here. Job Alerts: If you would like to be notified of new opportunities when they are posted, please click here. You will be asked to create an account first if you do not already have one. Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).

Responsibilities

The role involves identifying sales opportunities and maximizing orders through technical sales activities for B2B customers, while also improving customer satisfaction by promptly addressing technical issues during sales engagements. Key duties include performing technical specification alignment, creating proposals, conducting demonstrations, analyzing user environments, and managing post-sales activities like installation and quality control.