Pre-Sales Application Specialist at Eaton USA
Querétaro, Querétaro, Mexico -
Full Time


Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Marketing, Sales Experience, Call Center Experience, Advanced English Proficiency, SalesForce, CRM, IT Market Knowledge, Power Protection, Backup Power, Power Quality, Computer Skills, Excel, Word, PowerPoint, Outlook, Organizational Skills

Industry

electrical;Appliances;and Electronics Manufacturing

Description
Presales phone, chat, and email support for both internal & external D-IT customers Lead qualification and accurate data entry into salesforce.com Identify customer requirements, recognize pain points, and provide builds of material based off customer expectations Be a technical resource for D-IT products and their application which includes power quality, racks, cooling, and cables & connectivity product lines Demonstrated ability to effectively interface with internal and external customers in a fast-paced environment Proven interpersonal skills and excellent telephone etiquette Team player that actively contributes to the group's success Follow up on leads pipeline Bachelor degree necessary. Minimum 2 years prior technical marketing or sales experience preferred Call center experience preferred Advanced English proficiency Experience using SalesForce or other CRM preferred Knowledge of the IT market preferred Knowledge of power protection, backup power and the Power Quality market Computer skills with Excel, Word, PowerPoint, Outlook (email), and Internet Drive for results Makes Decisions & Solves Problems Demonstrates a Collaborative Style Business Acumen Excellent written and oral communication skills in addition to strong organizational skills

How To Apply:

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Responsibilities
Provide presales support through phone, chat, and email for D-IT customers while identifying customer requirements and pain points. Act as a technical resource for D-IT products, ensuring accurate lead qualification and data entry into Salesforce.
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