Pre-sales Engineer at Xendit

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

0.0

Posted On

07 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

API Design, Solution Architecture, Technical Pre-sales, Payment Infrastructure, Client Relationship Management, RFP/RFI Response, Proof of Concept Management, Technical Discovery, Cross-border Payments, Thai Language Fluency, English Communication, Mandarin Fluency, Cantonese Fluency, SDKs, Webhooks, Fintech

Industry

Software Development

Description

Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike. Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator. About the Job We are seeking a technically-minded, client-facing Pre-Sales to join our Thailand go to market team. In this role, you will be the bridge between our enterprise clients and Xendit's product/engineering teams You will partner directly with our Account Executives and Account Managers to drive the technical win in complex sales cycles. You will listen to client needs, architect payment solutions across Xendit's 7-market licensed infrastructure, and guide clients from initial technical discovery through to successful integration and launch. This is a presales advisory role focused on deal velocity and technical credibility Minimum Qualifications Experience & Technical Background 3-6 years of experience in a client-facing technical role, preferably in payments, fintech, or SaaS (e.g., Solutions Engineer, Sales Engineer, Solutions Architect, Integration Consultant). Strong understanding of APIs, webhooks, and SDKs. You can read code samples and explain technical concepts to engineers—even if you don't code daily. Familiarity with payment flows, acquiring, FX, and/or payouts is highly preferred. Experience working with enterprise clients in Thailand is essential. Native-level fluency in Thai and strong English communication skills are required. Core Competencies Technical Fluency: You bridge the gap between business and engineering. You can whiteboard a solution architecture, troubleshoot API calls, and translate technical capabilities into business value. Client-Facing Presence: You are comfortable presenting to CTOs and lead engineers, handling objections with confidence, and building trust with technical stakeholders. Problem-Solving Mindset: You don't just answer questions—you uncover underlying needs and propose creative, compliant solutions across multiple jurisdictions. Language Skills: Professional fluency in Mandarin, Cantonese and English is required. Travel Flexibility: Willingness to travel within Greater China and occasionally to Southeast Asia (Singapore, Jakarta) for client meetings and internal alignment. Attributes We Value Builder Mentality: You thrive in "zero-to-one" environments and enjoy rolling up your sleeves to solve ambiguous problems. Curiosity: You constantly ask "why" and dig deep to understand client businesses, not just their technical requirements. Humility & Collaboration: You know that the best solutions come from teamwork—internally with sales, product, and engineering, and externally with clients. Responsibilities 1.⁠ ⁠Technical Pre-Sales Solution Design ⁠Partner with theThailand sales team to understand prospect needs and design tailored payment solutions leveraging Xendit's full product suite (acquiring, FX, payouts, stablecoin remittances). Conduct technical discovery sessions with prospective clients (CTOs, Heads of Product, Lead Engineers) to map their infrastructure and identify integration requirements. Architect solutions that address complex cross-border flows between Thailand and Southeast Asia, ensuring compliance and optimal commercial outcomes. Deliver compelling product demonstrations and technical presentations to both technical and non-technical audiences. 2.⁠ ⁠RFP / RFI Support & Technical Documentation Lead the technical response for RFPs and RFIs from enterprise clients in Thailand Prepare solution diagrams, integration guides, and technical proposal documents that clearly articulate Xendit's value proposition Collaborate with legal and compliance teams to address technical and regulatory questions during the sales cycle 3.⁠ ⁠Proof of Concept (POC) & Integration Advisory Scope and manage technical proof of concepts (POCs) for complex enterprise opportunities Guide clients through sandbox testing and integration planning, reducing time-to-go-live Act as the trusted technical advisor during the sales process, building confidence in Xendit's platform and capabilities 4.⁠ ⁠Voice of the Customer to Product Capture and synthesize client feedback, technical requirements, and feature requests to share with Xendit's product and engineering teams Stay ahead of competitor solutions and market trends in Thailand-SEA payments corridor, providing insights to inform product roadmap decisions Contribute to internal knowledge bases, playbooks, and enablement materials for the broader commercial team 5.⁠ ⁠Cross-Functional Collaboration Work closely with Account Executives to develop account strategies and identify upsell/cross-sell opportunities Partner with Customer Success and Integration teams to ensure smooth handoffs and long-term client satisfaction Collaborate with global Pre-Sales peers to share best practices and scalable solution patterns Do whatever it takes to make Xendit succeed! Why Join Xendit? Impact at Scale: You won’t be a small cog in a giant machine. You will own a significant book of business that directly impacts Xendit’s regional growth. Licensed Infrastructure: Sell more than just a gateway. You have acquiring, remittance , banking, VASP, and lending licenses as your arsenal. Culture of Builders: We are a team of doers. We hire people who want to build, not just maintain. Accelerated Career Growth: We promote from within and offer high-visibility projects with direct exposure to global leadership.

Responsibilities

Act as the technical bridge between enterprise clients and product teams to design tailored payment solutions and drive technical wins. Lead technical discovery, manage Proof of Concepts, and provide the voice of the customer to inform the product roadmap.