At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

JOB DESCRIPTION

Are you passionate about helping businesses find the right solutions? Join our team as a Pre-Sales Technical Support, where you’ll play a key role in driving growth, supporting sales teams, and delivering expert guidance on our products and services.
As a Pre-Sales Technical Support subject matter expert, you’ll be the go-to expert for bank products and services across a designated region or industry segment. You’ll support both direct and indirect sales efforts by delivering tailored consultations, compelling presentations, and strategic proposals. You’ll lead the Deal Review Process, ensuring solutions align with client needs and business objectives, while building strong relationships with customers, industry associations, and internal teams.
In this dynamic role, you’ll help shape market-level strategies that enhance corporate marketing programs, monitor competitive trends, and identify growth opportunities. You’ll also collaborate across sales support, marketing, and product teams to implement localized plans that drive results and reflect unique market needs—all while keeping your finger on the pulse of the industry.

Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• Typically, five to eight years of relevant experience

Preferred Skills/Experience

• Thorough knowledge of assigned geographical area, competitive market, banking operations and U.S. Bancorp’s products and services
• Thorough knowledge of the bank’s sales and marketing program
• Strong analytical, decision-making, and creative skills
• Good organizational and project management skills
• Ability to influence and persuade others
• Effective presentation, verbal and written communication skills
• Knowledge of gateway products (CenPos is plus)
• Considerable knowledge of sales and sales strategies
• Effective verbal and written communication skills
• Strong management and leadership skills
• Demonstrated new business development and relationship management skills
• Effective customer service/relations skills
• Ability to make important decisions independently

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la