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Pre-Sales Screener Representative - St. Peters at CarShield

Saint Peters, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

25.0

Posted On

09 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer service, Lead qualification, Sales support, Attention to detail, Multi-tasking, Computer skills, Typing, Coachable, Professionalism, Bilingual

Industry

Motor Vehicle Manufacturing

Description

Description CarShield is seeking talent to join its growing Pre-Sales team. This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with our Sales department. Successful candidates will have strong communication and customer service skills, solid work ethic, and be motivated by goals and bonus potential! Reporting to the Pre-Sales Screener Manager, this position is responsible for: Collecting key information from prospects, following a scripted professional approach, and facilitating their handoff to the Sales team. Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience. Maintaining current knowledge of products and services offered. Other tasks as assigned. Pay Rate and Benefits for Pre-Sales Screener Representative: $17/hour, plus performance bonus! (Average ~$20/hour) Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Paid Time Off at 6 months. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional development opportunities. Basketball, and other recreation available on-site. Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! Requirements Requirements for Pre-Sales Screener Representative: Ability to work fully on-site. Strong attention to detail and the ability to follow directions. Ability to present oneself well over the phone. Excellent customer service skills. Strong communication skills. Highly coachable. Ability to effectively multi-task. Willingness to work 1-2 Saturday(s) per month. Experience in a call center a plus (training will be provided). Basic computer and typing skills. Bilingual (English/Spanish) a plus.

Responsibilities

The Pre-Sales Screener Representative is responsible for initiating conversations with prospective customers to qualify leads and facilitate their handoff to the Sales team. They must maintain a positive, customer-first attitude while following scripted professional approaches and keeping current on product knowledge.