Pre-Sales Solution Engineer at X-PHY

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Expertise, Cybersecurity Knowledge, System Environments, Analytical Tools, Industry Standards, Communication

Industry

electrical;Appliances;and Electronics Manufacturing

Description

About Flexxon At Flexxon, we don’t just build products—we build the future. As a technology company at the forefront of innovation, Flexxon is on a mission to redefine industry standards, push boundaries, and deliver cutting-edge storage solutions that power and protect the digital world. Joining us isn’t about securing a job—it’s about embarking on an entrepreneurial journey where you grow with the company. We are looking for visionaries who challenge convention, strategists who dare to dream big, and action-takers who execute with excellence. If you thrive in a fast-paced, high-stakes environment where your work directly impacts global markets, Flexxon is the place for you A Pre-Sales Solution Engineer (or Solutions Architect) acts as the technical bridge between sales teams and prospective clients, ensuring that a software product’s technical capabilities align with the customer’s business needs. While titles vary by company, these roles center on designing, demonstrating, and validating technical solutions before a contract is signed. Key Responsibilities Pre-Sales & Technical Consultation (Sales Team Support): Partner with the Sales team to provide technical consultation, conduct product demonstrations, and manage the Proof of Concept (POC) execution process. Assist in Sales Enablement by supporting the creation of technical assets and ensuring Sales has access to official product documentation. Address technical queries regarding product compatibility with legacy platforms and modern systems. Technical Definition & Infrastructure Planning (PM Team Collaboration): Collaborate with Product Management to draft technical documentation and participate in Technical Definition sessions involving SDK/API tools and hardware planning. Utilize tools like Eraser.io for Vetting and Validation of application communication and process flows. Work with PM to manage Fixed BOM (Bill of Materials) solutions, ensuring component consistency for long-term industrial deployments. Implementation & Professional Services: Lead the Implementation and Services phase, providing onsite premises / online support and technical diagnosis for complex system setups. Manage hardware/software integration during mass production phases to ensure quality assurance and final prototype release. Capable in executing deployment with partners or end clients technical team. Lifecycle Management & After-Sales Support: Provide Level 3 Technical Support (when necessary), performing deep technical diagnosis and code-level fixes to resolve high-level infrastructure issues. Monitor the health of the infrastructure using S.M.A.R.T. tools and managing RMA and Logistics for hardware replacements. Maintain the X-PHY Guard and X-PHY Connect ecosystems, ensuring firmware and software updates are correctly deployed. Required Qualifications & Skills Technical Expertise: knowledge of Industrial NAND Flash (PCIe, SATA III, PATA, eMMC) and their respective industrial standards. Cybersecurity Knowledge: Strong understanding of software and hardware-level security, including encryption algorithms, firmware based protection. System Environments: Proficiency in Windows 10/11 environments; familiarity with Android/iOS for mobile security application management is a plus. Analytical Tools: Experience with technical planning tools such as Eraser, Figma, and Clickup for infrastructure mapping and validation. Industry Standards: Understanding of Common Criteria (example: EAL2+) and industry associations like PCI-SIG and NVMe. Communication: Ability to bridge the gap between technical R&D and commercial Sales/PM requirements to address revenue gaps or strategic challenges identified in Quarterly Business Reviews. Self-Managed, Ownership-Driven Culture that empowers individuals to take initiative and make an impact Performance-Based Bonuses that reward results, contributions, and value creation Passionate, Energetic, and Innovative Work Culture where ideas are encouraged and collaboration thrives Clear Opportunities for Growth and Development through continuous learning, exposure, and career progression Positive and Supportive Work Environment that values respect, teamwork, and high performance

Responsibilities

The Pre-Sales Solution Engineer acts as a technical bridge between sales teams and clients, ensuring product capabilities meet business needs. Responsibilities include providing technical consultation, managing Proof of Concept processes, and leading implementation phases.