COMPANY OVERVIEW

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

JOB DESCRIPTION

This is a hybrid role that is both technical and sales-oriented and focuses on supporting the Avigilon Alta (Cloud-Based Access Control and Video) solutions. It also requires knowledge of the Avigilon Unity (On-Perm Access Control and Video) solutions to support opportunities where customers require both architectures.

Your key responsibilities will include (not limited to):

• Have positive attitude and can properly manage time and tasks, even when under pressure or having short deadlines
• Support Sales teams in responding to RFPs, designs, specifications, and quotes
• Develop and maintain strong relationships with Sales teams, consultants, partners and end users
• Technical resource for end user webinars and presentations to help assist with closing deals
• Showcasing our product line to the VS&A partner channel and end users
• Tradeshow support and onsite customer visits
• Proof Of Concept design and remote / onsite commissioning support
• Internal technical sales support for the Avigilon Alta sales organization
• Be the product expert on Avigilon Alta hardware and software solutions
• Have strong knowledge on Avigilon Unity hardware and software solutions
• Effectively disseminate product knowledge by providing thorough training to field sales, pre-sales, consultants, partners and end users as required
• Help manage key accounts
• Help manage and develop certification training content
• Deliver certification training to sales and VS&A partner channel
• Collaborate with product support and engineering to help tackle complex customer issues
• Support Pre-Sales field escalations and manage to engage the required resources in Motorola to deliver a solution
• Support the Events Marketing team organizing field events, such as roadshows, trade shows, partners events, including in-house pre-setup of systems and shipping to the designated location. May require international traveling for setup and attending roadshows, trade shows, partners events
• Onsite activities including international traveling when required, such as site surveys, systems audits and commissioning
• Perform related duties as assigned
• Travel requirements up to 60% of the annual working schedule

BASIC REQUIREMENTS

• 3+ years’ experience in Pre-Sales Solutions Engineering or equivalent role for a technology company
• Strong understanding of the access control, and video surveillance markets and solutions
• Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction
• Be capable of working as an individual contributor still part of a team to achieve corporate goals
• Strong verbal and written communication skills in English
• Strong presentation skills in-person or using remote teleconference tools
• Strong analytical and troubleshooting skills
• Has a pleasant, friendly style of verbal and written communication
• Cloud hosted video and access control solutions experience
• Advanced knowledge of networking principles and firewall communications
• Experience with computer hardware configuration and troubleshooting
• Driving License is required

PREFERENCE WILL BE GIVEN TO CANDIDATES WITH THE FOLLOWING SKILLS AND EXPERIENCE

• University degree or diploma in technology matters
• Prior experience in the security industry, including certifications in enterprise and/or cloud hosted video and/or access control solutions
• Experience with Cloud platforms such as AWS and GCP
• Microsoft, Cisco and/or any other relevant technical certifications
• Domain of other languages rather than English
  

  LI-LB1

LI-Hybrid

TRAVEL REQUIREMENTS

10-25%

• Have positive attitude and can properly manage time and tasks, even when under pressure or having short deadlines
• Support Sales teams in responding to RFPs, designs, specifications, and quotes
• Develop and maintain strong relationships with Sales teams, consultants, partners and end users
• Technical resource for end user webinars and presentations to help assist with closing deals
• Showcasing our product line to the VS&A partner channel and end users
• Tradeshow support and onsite customer visits
• Proof Of Concept design and remote / onsite commissioning support
• Internal technical sales support for the Avigilon Alta sales organization
• Be the product expert on Avigilon Alta hardware and software solutions
• Have strong knowledge on Avigilon Unity hardware and software solutions
• Effectively disseminate product knowledge by providing thorough training to field sales, pre-sales, consultants, partners and end users as required
• Help manage key accounts
• Help manage and develop certification training content
• Deliver certification training to sales and VS&A partner channel
• Collaborate with product support and engineering to help tackle complex customer issues
• Support Pre-Sales field escalations and manage to engage the required resources in Motorola to deliver a solution
• Support the Events Marketing team organizing field events, such as roadshows, trade shows, partners events, including in-house pre-setup of systems and shipping to the designated location. May require international traveling for setup and attending roadshows, trade shows, partners events
• Onsite activities including international traveling when required, such as site surveys, systems audits and commissioning
• Perform related duties as assigned
• Travel requirements up to 60% of the annual working schedul