Premier Reservation Manager at Emerging Travel Group

Vršac, Vojvodina, Serbia -

Full Time

Start Date

Immediate

Expiry Date

07 Oct, 26

Salary

1000.0

Posted On

09 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

English Proficiency, Russian Proficiency, Hotel Booking, VIP Client Management, Negotiation, Tourism Knowledge, Customer Support, Stress Resistance, Empathy, Problem Solving

Industry

Travel Arrangements

Description

Hey there! Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Premier Reservation Manager to help us keep our clients happy and our operations smooth. Who We Are: We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we’d love to hear from you! What You’ll Do: Work with VIP clients: Receiving and processing requests for booking hotels, other accommodation facilities, transport services, excursions around the world; Formation of a commercial offer to the client; Searching and booking of accommodation options, additional services, according to the request; Negotiation of the cost, conditions of cancellation, booking and payment with hotels directly and suppliers; Support in all cases arising from the completed booking (cancellation, changes, relocation, etc.) What We’re Looking For: English Proficiency: Upper Intermediate level (both spoken and written). Russian Proficiency: Upper Intermediate level (both spoken and written). Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility. Quick Learner: Ability to learn quickly and stay results-focused. Travel Knowledge: Experience in tourism, concierge agency, TMC, DMC or tour operator companies. Knowledge of the bases of hotels in Russian Federation and popular destinations: countries in Europe, Asia. Tech Requirements: A functioning computer and microphone. What We Offer: Remote Work: Work from the comfort of your home. Great Team: Join a young and active team of super specialists. Flexible Schedule: 2 days-on after 2-days off from from 9 a.m. to 9 p.m. GMT +3. Competitive Salary: Earn a base salary of 800 EUR + up to 200 EUR in bonus KPI Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills. Continuous Learning: Access to seminars, trainings, and conferences. We’ll even help you get to any conference you want to attend. Perks: Enjoy corporate discounts on hotels and other services. Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!

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Responsibilities

Manage bookings and commercial offers for VIP clients, including hotels, transport, and excursions worldwide. Handle negotiations with suppliers and provide support for booking changes, cancellations, or relocations.