Premium Client Manager at IG Group

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

0.0

Posted On

10 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial product sales, Broking, Derivative sales, Financial markets, CFD knowledge, Relationship management, Client acquisition, Trade execution, Outbound calling, Sales pipeline management, Customer service, Market analysis, Communication, Negotiation, Strategic planning

Industry

Financial Services

Description

Job Title Premium Client Manager Job Description Job Title: Premium Client Manager (AUM) Reports to: Head of Premium Client Management - Australia Job Title: Premium Client Manager Location: Sydney Role Type: Permanent, Fulltime Reporting: Premium Client Manager – Team Lead So, who are we? We’re IG Group. We’re a global, FTSE 100-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We’ve snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences. We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and platforms to trade the financial products they know and love. We have offices in 18 countries, so, when you join IG Group, you'll have the chance to work across multiple brands, with people all over the world. Each employee has the opportunity to work in any office globally for one month per year. Join us for an exciting future and let’s innovate together! Your role in the team You will supercharge your financial product knowledge by completing training that will enable you to execute live market trades for clients across multiple global markets. IG offers markets on17,000 exposures globally across equities, indices, commodities, FX, cryptocurrencies, bonds and rates. The Premium Client Manager (PCM) will drive the acquisition of, and manage the ongoing relationships with, your own book of IG’s high value clients. The PCM will also provide the appropriate level of account management, customer service and trade execution to IG’s broader Premium client base in Australia. You will maintain relationships with new and existing clients, promoting a healthy pipeline of prospective business which will fully reflect the high quality of the IG premium client value proposition. You will also proactively and frequently entertain clients (and prospects) at various sporting, cultural and educational events, as part of your relationship management. What you’ll do Identify sales opportunities where possible - contacting leads via outbound calling/email/seminars Support clients with all queries via phone calls, online chats, emails and face to face meetings Assist internal teams with pricing, reporting, queries and ad-hoc requests Work closely with internal client support teams and shared services Meet monthly sales and KPI targets Sell the product offering and services to both existing and potential clients Provide proactive support and manage, maintain and develop client relationships Attend external client meetings and sporting / cultural / educational events. Complete training that will enable you to execute live market dealing for clients across multiple global markets. Who we’re looking for The successful candidate will be curious about the client experience, rapid developments in tech, and the dynamic world of fintech regulation. We are searching for a confident, creative thinker with a mindset that every problem has a solution. At IG, you can try new ideas and lead the way in creating inspiring experiences for our clients and everyone around you. We don’t fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, then let’s raise the bar together. What you’ll need for this role You're upbeat and enthusiastic, and you have an open mind and a curious, can-do attitude. You, like us, understand the importance of collaboration and are driven to be the best in what you do. You embody our three core values - to champion the client, learn fast together and raise the bar. You'll need experience in: Selling financial products and services with at least four years' experience in broking and/or derivative sales Financial markets experience and excellent knowledge of CFD's (desirable) Working within a financial environment such as a busy dealing room Track record of contact with High Net Worth/Professional trading clients Self-motivated, a proactive approach and ability to work at a consistently high standard Educated to degree level with relevant RG146 certificates. The perks It really is more than a job. We’ll recognise your talent and make sure that you can still have a life – at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off… the list goes on. Performance based incentives Flexible working hours and work-from-home opportunities Company contributions to insurance and medical plans Career-focused technical and leadership training Contribution to gym memberships and more Option to participate and create ESG initiatives based on IG Brighter Future Fund 2 additional days off a year for volunteer work 1 additional day off to celebrate your birthday A state-of-the-art office with breakfast bar and more Access to employee assistance program (EAP) All employee share purchase plan, allows you to purchase shares and receive company match potion Where you’ll work We follow a hybrid working model; we reckon it’s the best of both worlds. This model also feeds into our secret ingredients for innovation: diversity, flexibility, and close connection. Plus, you’ll be welcomed into a diverse and inclusive workforce with a lot of creative energy. Ask our employees what their favourite thing is about working at IG, and you’ll hear an echo of ‘our culture’! That’s because you can come to work as your authentic self. The things that make you, you – like your ethnicity, sexual orientation, faith, age, gender identity/expression or physical capacity – can bring a fresh perspective or new skill to our business. That’s why we welcome people from various walks of life; and anyone who wants to help us realise our vision and strategy. So, if you’re keen to connect with our values, and lead the charge on innovation, you know what to do. Number of openings 1 Looking for a career at a company that will support you, challenge you and help you grow? IG Group can provide that. We're the market leader in financial derivatives trading, with a focus on innovation and advanced IT development. We're also one of Britain's Top Employers, a ten-year trend we intend to continue.

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Responsibilities

The Premium Client Manager will drive the acquisition of new high-value clients while managing and developing relationships with an existing book of business. They will provide proactive support, execute live market trades, and promote the company's financial product offerings through various channels and events.