Stonetrust Commercial Insurance Company is looking for a Premium Field Auditor.

POSITION OVERVIEW:

The Premium Auditor manages an assigned territory, performing comprehensive audits to ensure accurate premium calculation through proper classification and exposure verification in compliance with NCCI rules and company guidelines. The role involves fostering strong relationships with policyholders, agents, and internal teams while delivering exceptional customer service and maintaining the highest standards of audit quality. This position is open to both office-based and remote candidates, with work location and schedule determined in coordination with the Premium Audit Manager.
Essential Duties & Responsibilities:
Audit Execution – Conduct physical, virtual, or mail audits by reviewing policyholders’ payroll, sales, and financial records to verify classifications, exposures, and calculate earned premium accurately.
Data Review & Verification – Obtain and analyze payroll and financial documentation to ensure proper classification and compliance with NCCI rules and guidelines.
Reporting & Documentation – Prepare detailed audit reports, maintaining complete and accurate records of findings, recommendations, and supporting documentation.
Collaboration with Underwriting – Partner with Underwriting to validate and assign accurate class codes based on business operations and exposure.
Scheduling & Client Engagement – Coordinate and schedule audit appointments, ensuring clear communication and understanding of business operations during site visits or virtual reviews.
Discrepancy Resolution – Identify and address misclassifications, operational changes, or discrepancies affecting premium exposure and policy accuracy.
Communication & Service – Effectively communicate with policyholders, agents, and company personnel to address questions, request additional documentation, and resolve disputes.
Process Improvement – Recommend and support enhancements to audit processes, including automation and efficiency initiatives.
Compliance & Standards – Ensure all audit activities are conducted in alignment with best business practices, department procedures, team SLAs, and company policies.
Other Duties – Perform additional related responsibilities as assigned by the Director of Premium Audit.

EDUCATION AND/OR WORK EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in Accounting, Finance, Business, or related field preferred.
• High school diploma or GED with 5+ years of relevant experience accepted.
• Minimum 3 years of experience in insurance premium audit practices.
• Strong background in workers’ comp classification and payroll record evaluation.
• Proficiency in interpreting and applying NCCI classification and exposure rules.
• Industry designations, such as APA, AU, or CPCU, highly preferred.
• Auditing experience in LA, MS, AR, TX, OK, KS, NE, MO, TN, AL, GA is a plus.

Required Knowledge, Skills & Abilities:

• Excellent customer service and verbal and written communication skills.
• Proactive, independent, and takes initiative with consistent follow through.
• Ability to learn and retain new information and obtain adjuster licensing as needed per workload.
• Exceptional ability to document files, multitask and prioritize tasks.
• Superior time management skills.
• Capability to work under pressure to meet deadlines and work in a fast-paced work environment.
• Proficiency with MS Office – Word, Excel and Outlook.
• Ability to maintain a positive attitude and provide exemplary customer service.

WORK CONDITIONS & PHYSICAL REQUIREMENTS:

• Occasional travel, including overnight stays, as coordinated with the Premium Audit Manager.
• Ability to maintain regular, punctual attendance and meet productivity standards.
• Ability to safely and successfully perform essential job duties in compliance with federal, state, and local standards.
  Job Type: Full-time
  Pay: $48,000.00 - $90,000.00 per year

Benefits:

• 401(k) matching
• Health savings account
• Life insurance
• Parental leave

Work Location: Hybrid remote in Baton Rouge, LA 7080

Please refer the Job description for details