At Stonetrust, it is our goal to be the “First Choice” workers’ compensation carrier in all of the markets we serve, and we are dedicated to being a professional and reliable partner to our policyholders and agents by working with them to increase workplace safety, minimize accidents, and reduce claim costs.
Our headquarters are in Baton Rouge, Louisiana, and we provide workers’ compensation coverage to businesses in Louisiana and eleven other states in the southern mid-western region.
We have seen many changes since our start as a self-insurance fund in 1993, and we are proud to have grown to be an A- rated carrier. How did we get here? It’s simple – we are a relationship-focused company that cares about people.
To learn more about Stonetrust, please visit www.stonetrustinsurance.com

POSITION SUMMARY:

The Premium Auditor manages an assigned territory, performing comprehensive audits to ensure accurate premium calculation through proper classification and exposure verification in compliance with NCCI rules and company guidelines. The role involves fostering strong relationships with policyholders, agents, and internal teams while delivering exceptional customer service and maintaining the highest standards of audit quality. This position is open to both office-based and remote candidates, with work location and schedule determined in coordination with the Premium Audit Manager.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Proficient in MS Office Suite (Excel, Word) and capable of navigating multiple systems and databases.
• Strong organizational skills with ability to manage priorities, deadlines, and maintain quality standards.
• Skilled in data analysis, interpretation, and problemsolving to identify and resolve discrepancies.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly.
• Ability to work independently, exercising sound judgment and maintaining confidentiality.
• Demonstrated ethical behavior, professionalism, and customer service focus.
• Effective time management skills with strong followthrough.

TRAINING AND EXPERIENCE/MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Accounting, Finance, Business, or related field preferred.
• High school diploma or GED with 5+ years of relevant experience accepted.
• Minimum 3 years of experience in insurance premium audit practices.
• Strong background in workers’ comp classification and payroll record evaluation.
• Proficiency in interpreting and applying NCCI classification and exposure rules.
• Industry designations, such as APA, AU, or CPCU, highly preferred.
• Auditing experience in LA, MS, AR, TX, OK, KS, NE, MO, TN, AL, GA is a plus.

• Audit Execution Conduct physical, virtual, or mail audits by reviewing policyholders’ payroll, sales, and financial records to verify classifications, exposures, and calculate earned premium accurately.
• Data Review and Verification Obtain and analyze payroll and financial documentation to ensure proper classification and compliance with NCCI rules and guidelines.
• Reporting and Documentation Prepare detailed audit reports, maintaining complete and accurate records of findings, recommendations, and supporting documentation.
• Collaboration with Underwriting Partner with Underwriting to validate and assign accurate class codes based on business operations and exposure.
• Scheduling and Client Engagement Coordinate and schedule audit appointments, ensuring clear communication and understanding of business operations during site visits or virtual reviews.
• Discrepancy Resolution Identify and address misclassifications, operational changes, or discrepancies affecting premium exposure and policy accuracy.
• Communication and Service Effectively communicate with policyholders, agents, and company personnel to address questions, request additional documentation, and resolve disputes.
• Process Improvement Recommend and support enhancements to audit processes, including automation and efficiency initiatives.
• Compliance and Standards Ensure all audit activities are conducted in alignment with best business practices, department procedures, team SLAs, and company policies.
• Other Duties Perform additional related responsibilities as assigned by the Director of Premium Audit.