Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand’s revamped five-star hotel rooms, the opulent suites of The Darling, and Australia’s pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor “Live on the Lawn” events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.
As a Premium Guest Executive, you will be responsible for supporting the continual growth of visitation to our property by leveraging meaningful customer relationships, through exclusive promotions, bespoke events, and personalised one-on-one relationship marketing initiatives. Your dedication to providing exceptional service and crafting memorable experiences will be key to ensuring our guests feel valued and appreciated, ultimately driving loyalty and repeat visits.
This is a fantastic opportunity where you will drive strategic initiatives and contribute to the growth and success of The Star Gold Coast.

• Manage and provide dedicated support to a portfolio of local Platinum and Diamond members
• Represent The Star at hosted events and promotions both on and off site
• Assist with the execution of strategies to increase hosted player visits, identify new premium guests as well as retaining and growing market share
• Obtain Source of Wealth information for members when necessary
• Manage and plan business-related sales and marketing expenditures in line with the approved budget