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Premium Guest Relations Representative (VIP) at Etihad Airways Australia

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Empathy, Discretion, Professionalism, Problem Solving, Ticketing, Reservations, Upgrades, Special Services, Contact Centre Experience, Personalized Service, Premium Care, Loyalty Support, Satisfaction Support, Revenue Growth

Industry

Airlines and Aviation

Description

Deliver an exceptional, personalised, and seamless service experience to Etihad's Premium passengers through the Contact Canter. Ensure every interaction reflects the premium standards of the airline, supporting loyalty, satisfaction, and revenue growth. Manage premium passenger queries and requests via phone, email, or chat with professionalism, discretion, and empathy. Provide accurate information and assistance across reservations, upgrades, ticketing, and special services, ensuring premium care at every step. Minimum High School certification or anything above Previous contact centre work experience required.

How To Apply:

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Responsibilities

Deliver exceptional, personalized service to Etihad's Premium passengers through the Contact Center. Manage queries and requests with professionalism and empathy, ensuring premium care at every step.