With the Women’s Rugby World Cup taking place here in England this year, it’s an incredibly exciting time to join the RFU and working at the RFU means being part of the ‘bigger picture’ at England Rugby: to be rooted in our purpose, which is to enrich lives, introduce more people to rugby union & develop the sport for future generations. If our purpose resonates with you, and you recognise the value that sport can bring to people’s lives, we’d love to work with you. An opportunity has arisen for a Premium Sales & Membership Executive to join the Debentures team on a permanent basis.
Job Title Premium Sales & Membership Executive
Department Debentures
Reports to Debenture Membership Manager
Direct report(s) None
Salary Banding c. £30- £32,000 per annum
Job Level Implement
Location HQ – This role is contractually based at Allianz stadium, offering some flexibility to work from home.
Travel Requirements None
Employment Type Permanent
Working Hours This is a full-time role, covering 35hrs per week

QUALIFICATIONS, SKILLS & EXPERIENCE:

The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role.

THE ROLE:

The Rugby Football Union is looking for an experienced Membership Account Executive, who will play a key role in account management of Debenture members and contributing to the sale and renewal of England Rugby Debenture products as well as supporting the wider Premium sales team when required.
Reporting into the Debenture Memberships Manager, the role holder will be integral to growing and developing the Debenture membership product, enhancing the member experience.
Working closely with the Debenture sales team, across renewal campaigns and increasing membership retention, as well as implementing the Debenture membership benefits programme.

SOME KEY RESPONSIBILITIES INCLUDE:

• Contribute to renewal campaigns for assigned premium Debenture membership accounts
• Manage Debenture membership benefits programme, planning and executing exclusive events and experiences.
• Work closely with internal teams (ticketing, hospitality partners, finance) to ensure seamless operations
• Identify opportunities to upsell or cross-sell premium seating and hospitality experiences
• Attend meetings and coordinate timelines for Debenture renewal projects, keeping the renewal on track.
• Work closely with the marketing team to promote membership benefits
• Updating finance documents ready for reporting when needed
• Process transactions, application forms and payments related to Debenture sales
• Working with the Membership services executive to ensure renewal admin is completed
• Assist the Debenture membership manager to provide insights on sales performance and contribute to forecasting reports
• Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans.
• Act as an ambassador for, and promote the best interests of the RFU, including the promotion of our culture and core values – This Rose Means Everyone: Put The Team First, Shape The Future, Respect Each Other.Undertake other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation.