ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

GUESTROOM ATTENDANT

Four Seasons Hotel Montreal is seeking an individual who shares our passion for excellence and is committed to creating memorable experiences for both our employees and our guests. We are looking for someone with a strong work ethic, high integrity, attention to detail, cultural awareness, and a guest-centric mindset.

ABOUT THE ROLE:

The Room Attendant is an integral part of the Housekeeping Team who collectively is responsible for the cleanliness and attention to detail of the hotel and residences. The Room Attendant is responsible for ensuring all guest rooms/residences meet the highest standards as set by Four Seasons Hotels. He/ She is also required to assist with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and House Attendant. This person also provides turndown service by offering a comfortable evening environment in guest rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in. We are looking for individuals who possess a high level of attention to detail and a strong work ethic.

WHAT YOU WILL DO:

• Clean assigned guest rooms according to hotel standards and handle laundry duties.
• Use cleaning products and equipment properly while following safety guidelines.
• Provide attentive service by anticipating guest needs and addressing requests and concerns.
• Promote hotel services and add a personalized touch whenever possible.
• Maintain a professional appearance with a clean and presentable uniform.
• Handle lost and found items and master keys responsibly, reporting any loss immediately.
• Keep work areas organized and ensure linen rooms are tidy, stocked, and locked when not in use.
• Communicate with supervisors about damages, safety risks, suspicious activity, or supply needs.
• Accurately complete checklists and reports as required.
• Carry out other housekeeping duties assigned by supervisors, including deep cleaning tasks.