CLIENT EDUCATION & TRANSITION

• Educate clients on the technical aspects of our products and assist them in making informed decisions.
• Ensure a seamless transition from presales to post-sales support, facilitating a smooth client experience.

QUALIFICATIONS

• A bachelor’s degree in computer science, Business information systems, or any related field.
• (8-10) years of experience in a presales or technical sales role, preferably in the language service provider industry.
• Hands-on technical experience with relevant software and systems used in the language service provider industry is a plus. This includes familiarity with translation memory tools, terminology management systems, and other localization software.
• Proven experience with CRM systems, preferably Salesforce.
• Quick learner who can adapt to new technologies and processes rapidly.
• Experience in customer-facing roles, including conducting product demonstrations, needs assessments, and presentations to potential clients.
• Ability to understand complex technical concepts and translate them into customer-friendly language.
• Proven track record of working collaboratively in cross-functional teams.
• Excellent analytical and problem-solving skills.
• Demonstrated interest in AI and language technology products.
• Excellent communication and presentation skills, both written and verbal.
• Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.
• Excellent command of both spoken and written English and Arabic.

As a Presales Manager, you will be a key contributor to our sales and bidding efforts, playing a crucial part in showcasing our AI-powered language technology products to potential clients. You will work closely with our sales and bidding teams to deliver outstanding technical support and demonstrate how our products meet the unique needs of our customers.