ABOUT US

At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.
We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing tea

WHAT YOU’LL BE DOING:

• Accurate Prescription Management: Process patient prescriptions according to our established guidelines, prioritising cases based on urgency and ensuring every detail is spot-on. You’ll handle returned prescriptions and create orders using system data as available.
• Regulatory Compliance: Keep patient safety at the forefront by ensuring each prescription meets all regulatory standards. Adhere to Good Documentation Practices and accurately input prescription information into our system.
• Collaborative Problem-Solving: Work closely with our Screening Pharmacist team, Pharmacy Services, and other departments to resolve queries and streamline workflows, enhancing the efficiency of our operations.
  Join us in delivering exceptional service and making a meaningful impact on patient care every day.

TO SUCCEED IN THIS ROLE YOU WILL BE ABLE TO DEMONSTRATE THE FOLLOWING SKILLS:

• Accurate Data Entry: Process patient prescriptions accurately, prioritising tasks based on urgency. Handle returned prescriptions and create orders using our system.
• Basic Math Skills: Use basic addition and multiplication to ensure prescriptions are correct.
• Customer Service: Maintain a helpful, friendly, and professional manner via phone and email. Experience in customer service is ideal but not required.
• Learning and IT Skills: Learn to use our systems with provided training. A good level of IT knowledge and the ability to learn quickly are important.
• Team Environment: Enjoy working in a supportive team with great management.

We have a lot to offer to not only the 100,000 patients we support, but also to our valued employees. Lloyds Clinical has a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy and warehousing. These roles come with fantastic benefits including:

• 25 days annual leave plus bank holidays
• Company bonus scheme
• Outstanding training & development programmes
• Up to £1200 refer a friend bonus
• Full support from our employee assistance programme including a health and well-being app
• Savings and discounts at multiple retailers through our rewards porta