Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.

SUMMARY:

The Board of Directors is seeking an extraordinary leader to serve as the next President and CEO for Family Service League. Reporting to the Board of Directors, The President and CEO provides leadership for all aspects of organizational operations and administration; directs the implementation of Agency-wide policies; ensures quality improvement programs are implemented; directs executive staff; maintains a strong relationship with the Board of Directors; guides staff in the FSL mission; cultivates business, donor, and governmental relationships; and participates in community activities and organizations.

QUALIFICATIONS:

• A Master’s Degree in Social Work or a human service-related field is required. An LCSW is preferred.
• A minimum of fifteen years of executive experience in a family service or a direct service agency is required.
• A minimum of ten years of demonstrated successful leadership of major Agency functions is required. Thorough knowledge of Board relations, fund-raising, client service, and program development is also required.
• Proficient computer skills, including Microsoft Office, are required.
• Excellent interpersonal, presentation and communication skills, both verbal and written, are required.
• Demonstrated ethics and emotional intelligence to lead staff in adherence to ethical standards and align with Agency values is required.
• Ability to develop and maintain positive working relationships, both internally and externally, is required.
• Ability to foster teamwork and guide decisions that enhance organizational effectiveness is required.
• Strong risk management skills to determine the importance and urgency of risks and make effective and timely decisions are required.
• Strong strategic planning skills to move the Agency forward in a positive direction are required.
• Demonstrated analytical, judgement, and problem-solving skills to assess varied situations and determine effective outcomes are required.

• Lead the agency with integrity and vision, ensuring all strategic decisions and operations uphold the Agency’s mission, reflect its core values, and align with its collaborative, inclusive, and mission-driven work culture.
• Provides executive oversight of all key agency functions and leads a technically-proficient, high-performing executive team committed to providing high quality, timely, effective service to the client community.
• Provide strategic fiscal leadership, ensuring sound financial management and long-term financial sustainability of the organization.
• Mobilizes resources for the Agency to fulfill its mission to serve children, adults, families and seniors. Includes involvement in fundraising events, working with Development on solicitations, appearing publicly, speaking engagements, capital campaigns, and community involvement.
• Directs program development and maintenance through a broad understanding of client needs and resources of FSL programs; provides conceptual program frameworks for implementation; organizes a strategic advocacy response to programs in distress.
• Projects a positive public image of the Agency through branding, external communications, and provides leadership in developing the Agency’s public profile and communication of its mission and services to the community.
• Maintains and develops relationships with the Board of Directors, corporations, funding sources, government officials, legislators, and donors to ensure adequate funding, vendors, and compliance with regulations.
• Serves as the primary staff liaison to key Board committees, advising on organizational issues, facilitating effective communication, supporting governance functions, and ensuring informed and engaged Board participation.