Press Credentialing & Ticketing Manager (Seasonal) at Tribeca Enterprises

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

09 May, 26

Salary

1000.0

Posted On

08 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Press Credentialing, Ticketing Management, Organizational Skills, Customer Service, Problem-Solving, Database Management, Live Events, Festival Operations, Communication, Coordination, Quick Decision-Making, Media Verification, Access Management, Ticket Allocation, Real-Time Troubleshooting, Reporting

Industry

Entertainment Providers

Description

POSITION OVERVIEW Tribeca Festival is seeking an experienced Press Credentialing & Ticketing Manager to oversee press and publicist credentialing and ticketing for the 2026 Tribeca Festival, including 1,000+ members of the press and 300+ publicists. This seasonal role requires live events and/or festival operations expertise, exceptional organizational skills, quick decision-making abilities, and a customer service-oriented approach under high-pressure, high-volume conditions. KEY RESPONSIBILITIES Credentialing Management Oversee the complete press and publicist credentialing process from application through festival completion, including reviewing, approving, and issuing credentials for domestic and international press, photographers, and publicists. Verify and authenticate media outlets, freelancers, and industry professionals while managing the credentialing database with meticulous accuracy. Create and enforce credentialing policies and coordinate with security on access levels. Press Ticketing Operations Manage press ticketing inventory and allocation across all festival venues, processing ticket requests for screenings, panels, and special events. Coordinate with internal teams and venues on press allocation, troubleshoot ticketing issues in real-time during festival operations, and generate reports on press attendance and credential/ticket utilization. Communication & Coordination Serve as primary contact for press and publicist credential inquiries, communicating credentialing policies, deadlines, and procedures. Coordinate with PR, programming, and operations teams on press access needs and manage onsite credential pickup during the festival. Utilize credentialing and ticketing platforms to create and maintain tracking systems and reports. Coordinate onsite ticketing and press space needs at Spring Studios pre-festival and during festival. REQUIRED QUALIFICATIONS 5-8 years of experience in festival credentialing, ticketing, or accreditation operations Proven experience with major film festivals, awards shows, or large-scale live events Proficiency with credentialing/ticketing platforms and database management Exceptional organizational skills with ability to manage high-volume workflows under pressure Problem-solving mindset with quick decision-making abilities and professional customer service approach Must be authorized to work in the United States Must be available to work onsite in New York City during festival and key prep periods TIMING Friday, March 6 – Friday, June 19 (15 weeks) SALARY $1000/week x 15 weeks ABOUT US Founded in 2001, Tribeca Enterprises is a diversified media and entertainment company that owns and operates the Tribeca Festival, Tribeca Studios, and production studio m ss ng p eces. Tribeca Enterprises brings artists and audiences together to celebrate storytelling in all its forms – from film and TV to music and gaming to emerging and immersive content. With strong roots in independent cinema, Tribeca is synonymous with creative expression and entertainment. Tribeca champions diverse voices, discovers award-winning talent, curates innovative experiences, and introduces new ideas via exclusive premieres, exhibitions, conversations, and performances. Please note: Tribeca is a hybrid work environment with employees coming into our offices three days per week. Tribeca is committed to cultivating a diverse and inclusive workplace and is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, marital status, sex, sexual orientation, national origin, genetics, disability, age, veteran status, or other legally protected status.

Responsibilities

The Press Credentialing & Ticketing Manager will oversee the credentialing process for press and publicists, ensuring accurate verification and management of access levels. Additionally, they will manage press ticketing operations, including inventory allocation and real-time issue resolution during the festival.