THE SKILLS YOU WILL NEED

• 2–4 years of hands-on technical experience delivering on-site service
• Undergraduate degree, technical certification, or equivalent practical experience in a related field
• Excellent verbal and written communication skills
• Ability to identify customer needs and effectively recommend, promote, and sell appropriate products and services
• Strong skills in diagnostics, troubleshooting, and technical repairs
• Proficient in computer use, including knowledge of IT concepts, Microsoft Windows, and Microsoft Office applications
• Willingness and ability to travel regularly to multiple customer locations, including overnight stays when required

• Conduct field service operations at healthcare facilities across Ontario, with potential travel across Canada as required
• Perform on-site preventative maintenance and equipment repairs
• Ensure high levels of customer satisfaction through responsive and quality service
• Manage inventory effectively to support service operations
• Maintain accurate data records and documentation for all service activities
• Meet or exceed established performance metrics and service targets
• Oversee uncrating and assembly of equipment for new construction and redevelopment projects in Ontario, as assigned by the Manager
• Provide coverage for key vacant territories, requiring flexibility and willingness to trave