ESSENTIAL SKILLS/EXPERIENCE YOU’LL NEED

• Significant experience of working or for price comparison websites
• Strong data manipulation and analytical skills
• Relationship management experience
• Negotiations skills
• Project Management skills
• Customer journey knowledge to ensure that our conversion exceeds market average across all product lines

DESIRABLE SKILLS/EXPERIENCE YOU MAY HAVE

• Previous work experience within a matrix organisation
• Understanding of financial services regulatory environment
• Experience working with Optimisation (CRO) programmes to drive continuous journey improvement and personalisation

ABOUT THE ROLE

Are you experienced in price comparison and financial services? Join the John Lewis Financial Services team as a Price Comparison Manager, where your role is to maximise the contribution from the Price Comparison Websites. You’ll be an expert at delivering initiatives that maximise sales volumes whilst managing the cost of our CPAs to enable us to be as competitive as possible. Working alongside the Senior Price Comparison Manager and Senior Price Comparison Executive, you’ll build commercial relationships and manage the performance of all our insurance products, with your duties including commercial negotiations, contractual requirements, issue management and sales and conversion optimisation. You will need to build strong and highly effective relationships with the price comparison websites and you will have a strong understanding of all products sold through aggregators. You will also work collaboratively with the commercial, operational and digital teams to ensure the products most effectively are presented and have the best possible UX/conversion to deliver the agreed targets. Additionally, you will conduct regular mappings reviews, produce price comparison performance reporting & insights, ensure sales files are provided in an accurate and timely manner and deliver external audits from end to end. You will support the business with any new insurance products and work with our credit and banking teams where required.
Expected salary - £60,000-£65,000
Contract type - This position is a Permanent contract.
Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you’ll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team aims for around 1 day a week in the office to connect and on a more ad-hoc basis to attend key meetings.

KEY RESPONSIBILITIES

• Manage compliant price comparison website sales and deliver the commercial objectives.
• Own the contractual relationships for all comparison websites, negotiating and agreeing commercial terms with all parties.
• Identify and champion opportunities to optimise sales performance through the channel.
• Work alongside price comparison website managers, as well as Commercial, Operational and Digital teams.
• Assist in planning, analysing and recommending product developments to maximise value and volume from the channel.
• Leverage insight and internal and external networks to keep abreast of key customer requirements, market conditions and trends, including technological advancements.
• Responsible for compliance with John Lewis policies & procedures within the legal and regulatory framework