POSITION OVERVIEW:

Job Title: Pricing and Analysis Manager
Job Type: Full-Time, Permanent
Location: Onsite, Cape Town (US hours)

ABOUT US:

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

POSITION OVERVIEW:

We are seeking a Pricing and Analysis Manager, who will be responsible for overseeing pricing strategies, conducting market analysis, and providing insights to optimize revenue and profitability for the organization. The role will involve leading a team of pricing analysts, developing pricing models, and collaborating with cross-functional teams to drive strategic pricing decisions aligned with business objectives. You will leverage data-driven insights, competitive intelligence, and market trends to develop pricing strategies that maximize value and enhance competitiveness in the marketplace.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

PHYSICAL REQUIREMENTS:

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

DISCLAIMER:

The purpose of the above job description is to provide potential candidates with a general overview of the role. It’s not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason

KEY RESPONSIBILITIES:

• Develop and implement pricing strategies and tactics that align with business objectives, market dynamics, and customer value propositions.
• Analyze pricing trends, competitive landscape, and customer behavior to identify opportunities for pricing optimization and revenue growth.
• Conduct market research and competitive analysis to assess pricing dynamics, industry trends, and customer preferences.
• Monitor competitor pricing strategies, product positioning, and promotional activities to inform pricing decisions and maintain competitive advantage.
• Design and develop pricing models, tools, and frameworks to support pricing decisions, discount structures, and promotional pricing strategies.
• Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure alignment and consistency in pricing methodologies and guidelines.
• Analyze pricing performance metrics, including revenue, margin, and price elasticity, to evaluate the effectiveness of pricing strategies and initiatives.
• Identify areas of improvement and recommend pricing adjustments, discounting strategies, and value-added services to drive revenue and profitability.
• Partner with sales and marketing teams to develop pricing proposals, negotiate contracts, and support customer negotiations while balancing revenue goals and customer satisfaction.
• Collaborate with product management and finance teams to assess product profitability, pricing tiers, and bundling strategies to optimize product portfolio performance.
• Lead and mentor a team of pricing analysts, providing guidance, coaching, and professional development opportunities to enhance team performance and capabilities.
• Foster a culture of collaboration, accountability, and continuous improvement within the pricing team and across the organization.