Job ID: 38590
Location: Singapore, SG
Area of interest: Operations
Job type: Regular Employee
Work style: Hybrid Working
Opening date: 9 Sept 2025

JOB SUMMARY

We are seeking an experienced and strategic Prime Services Implementation Lead – Asia to oversee the delivery of client onboarding and solution execution for Prime Services across the region. In addition to managing complex client implementations across prime brokerage, clearing, custody, and financing, this role carries leadership responsibility for the Prime Solutions team in Asia. The successful candidate will be responsible for driving client satisfaction, operational excellence, and front-to-back execution for high-value institutional clients in Asia, while working closely with global counterparts to align standards and best practices.

CLIENT COMMUNICATION & EXPERIENCE

• Act as a senior client-facing representative during onboarding, guiding clients through a transparent and professional experience.
• Lead implementation calls, provide structured project updates, and drive resolution of issues with urgency and ownership.
• Support handover to steady-state relationship management post go-live.

ABOUT STANDARD CHARTERED

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

ROLE SPECIFIC TECHNICAL COMPETENCIES

• Business Facilitation
• Manage Change
• Service Delivery Operations
• Client Relationship Management
• Communication Skills
• Product Knowledge