DESIRED EDUCATION:

• Bachelor’s degree (BS/BA) desired
  Supervisor: No

ENVIRONMENTAL REQUIREMENTS:

This position may be responsible for contributing to AT&T compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.
Our Principal Adv Network Tech Support earns between $128,400 - $215,800 annually. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

WHAT YOU’LL DO:

• Perform equipment certification testing
• Evaluate, manage, and develop mitigation solutions for new technology introduction risks
• Responsible for the development, testing and handoff of detailed methods and procedures for new technology introduction to partner implementation organizations
• Develop troubleshooting guides and provide coaching for new technology and designs
• Key network support functions include, but not limited to, resolving critical outages, evaluating failure modes, and involvement in root cause analysis investigations
• Provide tier 3 field support for overall health of the end-to-end network participating in problem determination and resolution of chronic issues
• 24x7 on-call from escalating organizations
• Provide the technical troubleshooting and leadership skills required to recover from the most complex network problems in real time, directing the activities of technical resources from Tier 2, CTO, and the vendors to restore service
• Drive problem management initiatives to solve complex issues that span multiple organizations which may include problem recreation, identification of fixes, certification of fixes and/or design changes and define the least intrusive recovery processes
• Will participate with cross-functional teams in support of technology insertion and root cause analysis investigations and may be involved as a technical subject matter expert on special projects

Position will fill a key leadership role in the areas of:

• Network Security audits, identification, and mitigation in mobility core network elements
• Mobility Evolved Packet Core (EPC) support for 4G (Blackbird and NEO Gateways) & 5G (SMF, UPF, NRF, NSSF) core mobility infrastructure.
• Certification and validation of security on Microsoft, Ericsson, and Cisco 4G/5G platform