Principal Advisor Performance Monitoring at Ministry of Health - Manatū Hauora

Wellington, Wellington, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

143052.0

Posted On

19 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Performance Monitoring, Assurance Expertise, Risk-Based Analysis, Stakeholder Engagement, Critical Thinking, Analytical Capability, Strategic Advice, Mentoring, Equity Integration, System Stewardship, Quantitative Analysis, Qualitative Analysis

Industry

Government Administration

Description

Provide authoritative judgement on high‑risk and high‑impact service performance matters Lift the quality and confidence of monitoring practice across the group Permanent | Wellington based position | 4.4 weeks annual leave Midpoint of $143,052 dependent on your professional skills and experience Ko tōu ake mahi - What you’ll do This is an opportunity to work at the sharp end of service‑delivery oversight, leading complex monitoring and assurance on some of the health system’s most critical performance issues. As Principal Adviser, Service Performance Monitoring, you’ll provide authoritative judgement on high‑risk and high‑impact service performance matters, helping senior leaders and Ministers understand what is happening, why it matters, and when proportionate escalation or intervention is required. Working closely with the Lead Adviser, you’ll strengthen system stewardship by integrating service, financial, infrastructure and digital perspectives, while lifting the quality and confidence of monitoring practice across the group. You will Lead complex service‑performance monitoring and deep dives by owning monitoring and detailed reviews into priority issues such as access, quality, equity and delivery confidence, drawing together quantitative and qualitative evidence. Provide authoritative judgement and escalation advice by assessing materiality, trajectory and system impact of performance risks, and leading or assuring advice to senior leaders and Ministers on proportionate responses. Deliver targeted assurance and escalated monitoring through shaping terms of reference, testing evidence, commissioning external reviews where required, and translating assurance findings into clear monitoring judgements. Integrate insights across monitoring domains by connecting service‑performance analysis with financial, infrastructure and digital monitoring, and partnering with clinical leaders to ensure monitoring conclusions are clinically credible and system‑focused. Provide technical leadership and uplift practice by mentoring Senior Advisers and Advisers, improving tools and approaches, supporting “no surprises” engagement with Health NZ and stakeholders, and embedding equity and Te Tiriti o Waitangi obligations in all work. Ko ngā pūkenga ōu - What you’ll bring Advanced service‑performance monitoring and assurance expertise, with the ability to assess access, quality, equity and delivery performance using a disciplined, risk‑based approach. Strong practitioner judgement, including the ability to distinguish signal from noise, assess materiality and advise on proportionate escalation or intervention. Experience leading complex analysis and deep dives, synthesising multiple evidence sources into clear monitoring conclusions. Capability to integrate service‑performance insight with financial, infrastructure and digital considerations, supporting a holistic understanding of system performance. Ability to produce and quality‑assure high‑stakes advice for senior leaders and Ministers on complex, sensitive issues. Advanced analytical and critical thinking capability, with the judgement to identify patterns, weaknesses, and emerging risks across monitoring approaches Excellent stakeholder engagement and influencing skills, able to operate credibly in challenging environments Ngā hua o tō mātou whare - What we bring Discover a world of opportunities for personal and professional growth. We're not just a workplace; we're a whanau that values your well-being and the importance of work-life balance. At Manatū Hauora, we value the authentic ‘you’, ensuring that every voice is heard and every perspective matters. Your wellness is our priority, with comprehensive support and resources to keep you thriving. Join us today and be part of a team dedicated to improving healthcare. We are committed to fostering an inclusive and respectful environment, welcoming applicants from diverse backgrounds. We value the unique perspectives and experiences each individual brings. Please contact us if you require any support to ensure the recruitment process is accessible. Me pēhea te tono mai - How to apply Applications close on midnight Sunday 31st May 2026. Please note to be eligible for this position you will have working rights and be based in Wellington by the start date. If you plan to relocate, please add this detail to your cover letter. (Could be work visa for FTC or Perm for perm roles) Click here to view the position description. Please follow the online process at our Careers Website to apply. Please ensure you upload a CV and covering letter with all applications. If you have any questions, email the recruitment team at recruitment@health.govt.nz. Please note: We are reviewing applications as they come in and interviews may take place during the advertising period. Please note if we receive a high number of applications this job may close prior to the closing date. We are not receiving recruitment agency submissions at this time. The Ministry of Health is steward of the New Zealand health system and the lead advisor to Government on health. Our overarching goal is for all New Zealanders to live longer and in better health to have an improved quality of life. As steward, we set the direction across the health system so we and others can make informed decisions and prioritise resources accordingly. We advise the Government on health policy, and regulate and monitor the health system, to ensure all New Zealanders have access to health care for better health outcomes. Our role is to create an environment where all New Zealanders are supported to stay well and where all parts of the health system are supported to operate at their best.

Responsibilities

Lead complex service-performance monitoring and deep dives to provide authoritative judgement on high-risk health system issues. Integrate service, financial, and digital insights to advise senior leaders and Ministers on proportionate interventions.