Company Description
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

FRESH VISION. REAL IMPACT. COME BUILD IT WITH US.

Job Description
We are seeking a Principal AI Security Architect to define and lead the AI security, governance, trust, and compliance architecture for our enterprise-grade Agentic AI platform. This platform powers AI assistants that reason, plan, and deliver outcomes, and therefore requires robust security, privacy, auditability, and responsible AI frameworks.
This role involves designing end-to-end AI security guardrails, establishing responsible AI policies, enforcing model governance, and ensuring compliance with evolving AI regulatory and industry standards while maintaining agility in a startup-like environment.

REQUIRED QUALIFICATIONS

• 10+ years in security architecture, including SaaS and AI/ML security
• Proven expertise in AI security, responsible AI frameworks, and model governance
• Strong knowledge of LLM security threats (prompt injection, data leakage, adversarial attacks) and mitigation strategies
• Experience designing policy enforcement layers, guardrails, and AI moderation pipelines
• Familiarity with NIST AI Risk Management Framework, EU AI Act, and ISO/IEC AI governance standards
• Hands-on experience with cloud security (AWS, GCP, Azure), Kubernetes security, and zero-trust principles
• Proficiency with privacy-preserving AI techniques (encryption, differential privacy, data masking).
• Understanding of auditing and forensic analysis for AI-driven systems
• Programming expertise in Java & Python with a focus on integrating AI security controls.
• Prior experience securing agentic AI platforms, conversational AI systems, or autonomous agents.

PREFERRED QUALIFICATIONS

• Knowledge of AI explainability techniques (SHAP, LIME, model introspection) in LLM contexts
• Familiarity with secure prompt and response pipelines (LangChain, Guardrails, NeMo Guardrails, etc.)
• Contributions to open-source AI security/governance tools
• Experience in AI policy advocacy, compliance certifications (SOC2, ISO27001), or security leadership in regulated industries
  Additional Information
  The annual base salary range for this position is $260,500 - $374,440.
  Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.
  Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
  At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business

Please refer the Job description for details