EXPERIENCE

Principal Associate

PRIMARY ADDRESS

McLean, Virginia
Overview
Principal Associate, (Product Operations & Program Management) Project Manager - Small Business Card
We are seeking a highly motivated and versatile Principal Associate, Product Operations & Program Managementto join our dynamic team. The Small Business Card Experiences & Capabilities team is building capabilities that make our cards more attractive to small business owners, ultimately helping them to grow their businesses. We thrive on deeply understanding customer needs and business opportunities, then working cross functionally to develop a strategy and learning agenda to meet those needs.
Your role will be critical to the success of our product development lifecycle, bridging the gap between product strategy and execution. You will play a pivotal role in ensuring our product and tech teams operate efficiently, deliver high-quality products on time, and continuously improve our processes.
This role is perfect for someone who thrives in a fast-paced environment and possesses a strong blend of operational rigor, project management expertise, and a passion for product excellence. You will be instrumental in building the scaffolding that enables our product organization to scale effectively.

COMMUNICATION SKILLS:

• Excellent verbal and written communication skills, with the ability to articulate complex information clearly and concisely to diverse audiences (technical and non-technical)
• Proven ability to influence without direct authority and build strong, collaborative relationships across all levels of an organization
• Strong presentation and facilitation skills

BASIC QUALIFICATIONS:

• Bachelor’s Degree or Military experience
• At least 3 years of experience in Product Management, Product Operations, Process Management, Program Management, Risk Management or Project Management

PREFERRED QUALIFICATIONS:

• 4+ years of experience in Product Management, Product Operations, Process Management, Program Management, Risk Management or Project Management
• 2+ years of experience leading horizontal projects in a large complex organization
• PMP, Lean, Agile or Six Sigma certification