To be successful in this role you will proactively lead critical business process related discussions in order to fully comprehend the important aspects of stakeholders, ensuring that all facets are examined from all angles. Additionally, you must be driven, maintain a high-level analytical skill set and a high level of written and oral communication experience including the ability to engage and communicate effectively with stakeholders at every level (Executive and Senior Leadership, Product and Process Owners, Process Stakeholders, Vendor/s and end users). The ideal candidate should have experience in working in a fast-paced environment.

Other role requirements

• ITIL Certification would be well regarded.
• Experience in leading changes/implementing solutions for the ServiceNow platform would also be well regarded.

• ITIL Certification would be well regarded.
• Experience in leading changes/implementing solutions for the ServiceNow platform would also be well regarded