Principal Business Intelligence Analyst, AI Enablement- South Bank, QLD at Flight Centre

, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

0.0

Posted On

26 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SQL, Semantic Modelling, Power BI, Databricks, Unity Catalog, Databricks Genie, AI Governance, Data Analysis, Analytical Frameworks, Quality Assurance, Claude AI, Microsoft Copilot, ChatGPT Enterprise, Data Governance, Stakeholder Management, Row-Level Security

Industry

Travel Arrangements

Description

[https://publicstorage.dc2.pageuppeople.com/889/ProviderAsset/ca11da39-888c-45db-b658-590445f1199a.png] Own the context. Govern the insight. Lead AI‑enabled BI at enterprise scale. ABOUT THE OPPORTUNITY As a Principal Business Intelligence Analyst, AI Enablement, you will play a pivotal role in transforming Flight Centre Travel Group’s BI capability into an AI‑accelerated operating model. You will design the semantic foundations and governance that allow AI assistants to deliver trusted, business‑ready insights at scale. This is a senior, high‑impact role partnering closely with Finance, Marketing, Pricing, Operations, and Data & Insights leadership. Your work will turn AI experimentation into enterprise capability. KEY RESPONSIBILITIES * Design and govern enterprise semantic models, data relationships, and reusable context artefacts that act as the source of truth for AI‑powered self‑service and Power BI reporting * Lead delivery of priority AI initiatives, including MCP integration with Power BI semantic models and Databricks Genie space design and curation * Build and institutionalise domain‑specific Claude skills and reusable context packages using deep knowledge of FCTG data models * Partner with senior business leaders to translate ambiguous, non‑routine questions into robust analytical frameworks * Lead cold‑start discovery where limited historical patterns exist and AI requires curated FCTG‑specific context * Define and enforce AI output validation and quality assurance methodologies * Hold accountability for the accuracy, governance, and compliance of AI‑generated analytical outputs * Design technical solutions and direct AI‑assisted build processes, critically reviewing outputs for correctness and semantic fidelity * Collaborate with BI peers, Data Engineering, and AI teams to align models, context, and validation protocols * Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive. EXPERIENCE AND QUALIFICATION * Minimum 5 years’ experience as a BI Analyst, Data Analyst, or Reporting Analyst * Advanced, current SQL experience, including complex semantic modelling, row‑level security, and Power BI dataset governance * Demonstrated hands‑on experience with the Databricks ecosystem, including notebooks, Unity Catalog, and Databricks Genie (or equivalent) * Recent hands‑on experience applying enterprise AI tools to BI work (e.g. Databricks Genie, MCP‑exposed Power BI models, Claude skills, Microsoft Copilot for Power BI, or ChatGPT Enterprise) * Proven ability to translate ambiguous stakeholder requests into sound analytical frameworks * Exposure to AI governance, output validation, or analytical quality assurance frameworks (highly regarded) * Degree qualification in Business, Commerce, Information Systems, Data Science, Mathematics, or a related discipline * Postgraduate qualification in Data Science, Analytics, Economics, Mathematics, or Finance (desirable) WHAT YOU WILL ENJOY! 🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place to Work® Australia New Zealand Pty Ltd 👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 🎉Development: Individualised, ongoing Learning & Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others. ⭐Innovation Days where you have the opportunity to create, collaborate, and bring innovative concepts to life! 🧑‍💻Dedicated Engineering Days, often hosted by technology partners off-site, where staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies. 🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages ♀️Women in PM&E group - this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology. It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events. 🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more 🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more 💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within 🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym 🌞Mental Health: Support and Employee Assistance Program for staff and family 🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026) 🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave 💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment 💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave Irreverence. Ownership. Egalitarianism. [https://publicstorage.dc2.pageuppeople.com/889/ProviderAsset/94d436bb-288d-4a10-a748-5ef2b14508a9.png] [https://publicstorage.dc2.pageuppeople.com/889/ProviderAsset/282c5630-023f-46bc-aed8-ea5acd144fdd.png]

Responsibilities

Lead the transformation of BI capabilities into an AI-accelerated operating model by designing enterprise semantic models and governance. Partner with senior leadership to translate complex business questions into robust analytical frameworks and ensure the accuracy of AI-generated outputs.