Principal Business Operations Manager at SMARTSHEET UK LIMITED

Bellevue, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

178000.0

Posted On

14 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Operations, Meeting Orchestration, Accountability Tracking, Quarterly Business Reviews, Board Preparation, Narrative Building, Alignment, Agile Problem Solving, Executive Navigation, Operational Discipline, Tactical Architecture, High-Velocity Output, Master of Synthesis

Industry

Software Development

Description

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. The Principal Business Operations Manager is the primary architect of our leadership team’s operating system. This is a high-impact role designed for a disciplined operator who finds inspiration in the tactical mechanics that drive a company forward. You will be responsible for orchestrating the rhythms and routines—from CEO staff meetings to Board prep—that ensure our most senior leaders remain aligned, accountable, and focused on execution. Based in our Bellevue office, this role is inherently in-person to ensure direct, day-to-day proximity to the CEO and leaders of the Business Operations Team. You aren't just managing rhythms; you are ensuring that the company’s highest-priority work is delivered with precision and that our strategic narrative is felt across every level of the organization. Key Responsibilities Meeting Orchestration: Drive the agenda and "meeting discipline" for the CEO Staff and Senior Leadership meetings. You will ensure these sessions are focused on high-impact decision-making rather than just status updates. Accountability Tracking: Own the lifecycle of action items from leadership sessions, ensuring clear ownership and timely follow-through across the organization. Quarterly Business Reviews (QBRs): Design and manage the QBR process, facilitating a consistent framework for departments to report on performance and pivot strategies where necessary. Board Preparation: Act as the project lead for Board of Directors meeting cycles. You will instill rigorous discipline around workback plans and execution timelines to ensure all materials are high-quality and delivered ahead of schedule. Narrative Building: Collaborate closely with the Internal Communications team to translate operational milestones into a cohesive, inspiring storyline for our global employee base. Alignment: Ensure that what is happening in business operations is effectively communicated (where appropriate) to keep the organization aligned with our core mission. VCP Support: Establish and maintain the routines required to support the Senior Director of the Value Creation Plan, ensuring we have the mechanisms in place to drive execution. Agile Problem Solving: Lead high-priority, "strike-team" style projects as they arise, often tackling ambiguous challenges that don't have a natural home. Qualifications & Experience Multifaceted Business Perspective: 8-10+ years of professional experience with a track record of exposure to multiple business functions or high-priority cross-functional projects. Prior experience working directly on projects with a CEO is preferred. Executive Navigator: You have spent significant time in the "inner circle" of leadership teams. You possess the gravitas to navigate high-stakes environments and the confidence to hold senior leaders accountable to timelines and meeting discipline. Tactical Architect: You are a strategic thinker who is energized by the "how." You find professional inspiration in building the frameworks, workback plans, and routines that turn a leadership vision into an operational reality. High-Velocity Output: You are seasoned in high-pressure, fast-paced environments where "good enough" isn't an option. You have the stamina to manage the intense cycles of Board preparations and Quarterly Business Reviews without losing focus. Master of Synthesis: You can sit in a room of functional experts, digest various viewpoints, and synthesize them into a single, cohesive storyline or a clear set of actionable next steps. Operational Discipline: You don't just "attend" meetings; you orchestrate them. You have an inherent need for order and a proven ability to instill rigor into ambiguous processes. Presence & Proximity: You are committed to being in-person at our Bellevue office. You recognize that the nuances of executive alignment and the speed of our operations require being physically present with the leaders you support. Current US Perks & Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $162,500—$178,000 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

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Responsibilities

The Principal Business Operations Manager will orchestrate the rhythms and routines of the leadership team, ensuring alignment and accountability. This includes managing meetings, tracking action items, and preparing for Board meetings.