Principal Business Systems Analyst - Red Hat Training at Red River

pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Systems Analysis, Agile/Scrum, Jira, Requirement Translation, Technical Requirements, Vendor Management, System Configuration, Testing (Unit, Integration, E2E, Acceptance), Functional Specifications, Cross-Portfolio Initiatives, Mentoring, Documentation, Process Review, AI/Automation Evaluation, Git, Problem Solving

Industry

IT Services and IT Consulting

Description

About the job: The Red Hat IT Training team is looking for a Principal Business Systems Analyst. In this role, you will serve as a key member of the IT Training and Certification Platforms team working on Red Hat Training’s eCommerce and Learning Portals. You will analyze complex issues and work with business stakeholders to develop technical requirements. The ideal candidate will have experience working in an enterprise organization utilizing Agile/Scrum methodology via Jira. Relationship building is crucial for this role and you will need to be comfortable working independently to ensure the business feels they are heard. Remote candidates with required skills and demonstrated success working independently will be considered. What you will do? Meet regularly with key business stakeholders, assisting them with translating requirements into technical solutions and advising them on trade-offs and long-term impacts of requirements/enhancement requests. Work with the vendor to manage application enhancements, resolve technical issues, and align priorities with business objectives. Configure system settings and options; plans and executes unit, integration, end-to-end and acceptance testing in conjunction with QA Engineers to meet business requirements. Identify gaps and provide technical expertise in business requirements for system functional specifications and scale new and current systems, processes, and procedures in a cost-effective manner. Manage several application requirements and various prioritization requests from multiple stakeholders. Lead cross-portfolio initiatives to align business, technology, and data strategy with enterprise goals. Mentor junior analysts and team members, providing guidance, training, and performance feedback. Develop documentation including business requirement docs, statements of work, Jira cards, flow charts, slide decks, and other visuals. Review business processes and research new IT advancements to make systems more modern. Identify and evaluate AI/automation opportunities within business processes to improve efficiency, accuracy, and user experience. Develop a deep understanding of products and vision to help guide technical development. What you will bring? 7+years experience working as business systems analyst in full project management lifecycles for software development, implementation, and maintenance projects. 3+ years experience defining and maintaining business/technical strategies and roadmaps. 2+years experience acting in a leadership role and mentoring junior associates. Demonstrated success in learning new technologies and influencing the technical direction of products. Strong problem solving and troubleshooting skills with the ability to exercise mature judgment. Ability to manage multiple application requirements for multiple platforms simultaneously, prioritizing work across multiple teams and stakeholders. Excellent verbal and written English communication skills. Experience working on agile development teams (Scrum, Kanban). Experience with source code control platforms, preferably Git. Experience using Jira or similar project management tools. Relevant certifications, such as PMP or Six Sigma, are a plus. #LI-TM1 About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge. At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are. Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.

Responsibilities

The analyst will serve as a key member of the IT Training and Certification Platforms team, focusing on eCommerce and Learning Portals by translating complex business requirements into technical solutions and managing application enhancements with vendors. Responsibilities include configuring systems, planning and executing various testing phases, leading cross-portfolio initiatives, and mentoring junior team members.