Principal Cloud Solution Architect - Data & AI at Microsoft

, , United States -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cloud Solution Architecture, Data Solutions, AI Solutions, Microsoft Azure, Technical Leadership, Customer Engagement, Digital Transformation, Operational Health, SQL Server, Strategic Guidance, Problem Solving, Collaboration, Innovation, Customer Success, Hybrid Cloud Solutions, Technical Discussions

Industry

Software Development

Description

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. CSA Global Delivery organization within Global Customer Success (GCS) & CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovative solutions that accelerate business value, drive operational excellence and nurture long term loyalty. This team, consisting of both full-time employees (FTEs) and Partner Cloud Solution Architects (CSAs), is dedicated to enhancing customer experiences as they transition to hybrid and public cloud solutions. We are looking for a Principal Cloud Solution Architect specializing in Data & AI, who is passionate about driving our customers’ transformation on Microsoft Azure to join our CSA Global Delivery team. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, and operational health engagements. Using your expertise in Azure and Data & AI solutions, you will lead technical engagements with customers, empowering them to unlock the full potential of their Microsoft investments. You will also guide them in overcoming obstacles that hinder the success of their data and AI projects. This role offers a unique opportunity to advance your career, sharpen your technical and collaborative skills, and deepen your expertise in cloud technologies. Role also might involve leading and growing Partner CSAs on the team as a Pod Lead. Your Role and Impact: * Strategic Guidance: Engage with customers to understand their goals and challenges, then provide strategic solutions that maximize the value of their Microsoft technology investments. * Technical Leadership: Lead in-depth technical discussions, offering insights and recommendations to overcome complex challenges in data and AI initiatives both On-premises (SQL Server) as well as in Azure. * Empowering Customers: Support customers in achieving successful outcomes by developing tailored solutions that drive their digital transformation and innovation. * Continuous Growth: Leverage this opportunity to advance your career while enhancing your knowledge and skills in cutting-edge cloud technologies. This role is flexible in that you are required to work 3 days / week in-office. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Engage with customers to understand their goals and provide strategic solutions that maximize the value of their Microsoft technology investments. Lead technical discussions and empower customers to achieve successful outcomes in their data and AI initiatives.