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Inviting Applications for the role of Principal Consultant – Service Now Tech Lead

MINIMUM QUALIFICATIONS

Relevant experience ServiceNow Development.
Demonstrate prior experience in leading client projects as a technical lead.
Certified System Administrator (CSA) plus one mainline Implementor certifications (CSM / HRSD/ITSM/GRC etc.). Experience on S2P, FSO despite, Service mapping would be preferred.

PREFERRED QUALIFICATIONS/ SKILLS

Knowledge of Azure DevOps/ TFS / Jira / Rally Etc..

RESPONSIBILITIES

You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed.

CARRY OUT AGILE SPRINT-DEFINED DEVELOPMENT TASKS TO SUPPORT RELEASE CYCLES, INCLUDING EXECUTION OF DEVELOPMENT, UNIT TESTING, FUNCTIONAL TESTING, AND OVERALL PEER REVIEW OF TEAM MEMBER WORK.

Reviews design and code per sprint to ensure quality.
Creation and customization of complex workflows and custom workflow activities.
Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks.
Contribute and review user stories.
Build and maintain technical documentation.
Monitor health, usage, and overall compliance of ServiceNow and its applications

EXCELLENT COMMUNICATION SKILLS FOR CLIENT FACING ROLES.

Good management, analytics, problem solving & interpersonal skills