Principal Content Designer at Microsoft

Mountain View, California, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Content Design, UX Writing, User Research, Data Analysis, Prompt Engineering, User-Centered Design, Accessibility, Localization, Collaboration, Content Strategy, Tone of Voice, Product Narrative, Content Audits, Inclusive Language, Design Thinking, Framework Development

Industry

Software Development

Description

Identify user needs and define end-to-end user journeys for AI user experiences in close collaboration with product designers, product managers, data scientists, prompt engineers, and software engineers. Contribute to product strategy by advocating for features or improvements that uplevel UX quality. Write prompts and eval outputs to improve response quality and help ensure user-facing AI-generated product copy aligns with tone of voice and quality standards. Craft clear, user-centered content for AI user experiences. Leverage user research and data to form a strong rationale for content design decisions. Help define and evolve the tone of voice, personality, and product narrative for Copilot across product content and model responses. Create content design standards and frameworks to scale the function and inform our design system. Lead and action on product content audits to drive consistency and alignment with Copilot's tone of voice. Evaluate and prioritize content design work from across the org, focusing on the highest-impact work. Advocate for inclusive and accessible language across all touchpoints. Bachelor's degree in UX Design, HCI, Communications, English, Journalism, or related field AND 8+ years of experience in content design, UX writing, or related roles. OR Master's Degree in UX Design, HCI, Communications, English, Journalism, or related field AND 6+ years experience in content design, UX writing, or related roles OR equivalent experience (e.g., demonstrated experience working in content or service design or using design thinking to solve problems). A portfolio or work samples that demonstrate at least 8 years of experience owning content design for world class consumer products from vision through launch. High craft in content design work; must be able to articulate a strategy and translate it into a polished finished product. Experience with (or a strong drive to learn!) prompt engineering and evals. A deep understanding of user-centered design. Ability to own your work in a fast-paced. start-up like environment, manage multiple priorities, and adapt to ever-changing requirements and deadlines. Proven ability to collaborate and contribute to a positive, inclusive work environment, fostering knowledge sharing and growth within the team. Knowledge of accessibility and localization best practices.

Responsibilities

Identify user needs and define end-to-end user journeys for AI user experiences. Advocate for features or improvements that enhance UX quality and craft user-centered content.