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Principal Customer Quality Engineer at Analog Devices

München, , Germany -

Full Time

Start Date

Immediate

Expiry Date

13 Nov, 25

Salary

0.0

Posted On

13 Aug, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Semiconductors, Communication Skills, Assembly, Organization Skills, English, Reliability, Adi, Operations

Industry

Information Technology/IT

Description

Responsibilities

Manage wide-ranging key customer relationships (Automotive, Industrial, Aerospace, Military, Consumer, etc.) with a focus on various quality aspects. Duties include management and communication of customer failure analysis requests, issue resolution, improvement activities, new product introduction (e.g. APQP/PPAP), PCN communication and approvals, periodic quality reviews and customer quality status reports.
Work effectively with various departments and functions (sales, customer operations, business unit test, design, product and planning engineers and other regional quality engineers) to timely address and solve customer inquiries and challenges.
Advocate for customers by representing their views and requirements. Understand, interpret, initiate and drive quality system/process improvements to meet customer’s evolving needs by meeting or exceeding customer expectations as reflected in customer responses and scorecard performance.
Negotiate Customer Quality Agreements as needed and help facilitate customer audits.
The candidate should be a self-motivated quick learning problem solver with excellent communication skills who can find and facilitate data-driven solutions for complex issues.
This role also requires partnership with customers on PCN and PDN change management activities