Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Principal Customer Success Manager at https://rrikard28.wixsite.com/eightfoldvillage

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Success, Account Management, Problem Solving, Data Analysis, Project Management, Communication, Public Speaking, Webinars, AI/ML Technologies, HR Talent Acquisition, Relationship Building, Cross-Functional Collaboration, Customer Satisfaction, Business Outcomes, Product Adoption, Strategic Value Add

Industry

Software Development

Description

Monitor product adoption & business outcomes; identify opportunities for improved usage & impact, and see those opportunities through with your customer Unblock internal escalations by partnering with cross functional teams including product, engineering, product delivery, support, and sales Build relationships and credibility with key contacts at all levels; proactively identify contact gaps and work cross-functionally to foster those new relationships Drive customer satisfaction through impeccable execution & strategic value add, guaranteeing customer renewal 5+ years of experience in management consulting, functional HR talent acquisition/talent management/etc., customer success, or account management 8+ years of experience in management consulting, functional HR talent acquisition/talent management/etc., customer success, or account management Experience in AI/ML technologies in the HR space or working at a fast-growing technology/SaaS company highly desirable Excellent problem solving in complex, multi-stakeholder situations Top-level data analysis and synthesis Close attention to detail, basics of project management, and ability to keep multiple trains running at once Strong verbal and written communication skills Experience with public speaking, webinars, and conferences

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Monitor product adoption and business outcomes while identifying opportunities for improved usage and impact. Build relationships with key contacts and drive customer satisfaction through strategic value add and impeccable execution.