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Principal Customer Success Manager, Strategic at Atlassian
1AC, , Netherlands -
Full Time

Start Date

Immediate

Expiry Date

02 Dec, 25

Salary

0.0

Posted On

03 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Tableau, Salesforce, Customer Experience

Industry

Marketing/Advertising/Sales

Description

How To Apply:

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Responsibilities
  • Develop trusted advisor relationships with customers at the C-suite and executive level.
  • Guide customers and Atlassian Account Team to develop customer Success Plans, including regular check-ins and QBRs.
  • Engage with customers to unlock early and sustained product adoption and success with Atlassian Solutions.
  • Mitigate churn through early risk identification and intervention in partnership with the account team.
  • Collaborate internally across product, sales, support, and marketing to facilitate a seamless customer experience.
  • Develop and execute adoption strategies targeting high-value accounts, driving change management, and expanding customer footprint