THIS POSITION REQUIRES OFFICE PRESENCE OF A MINIMUM OF 5 DAYS PER WEEK AND IS ONLY LOCATED IN THE LOCATION(S) POSTED. NO RELOCATION IS OFFERED.

Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.
This position involves collaborating with customers to ensure accurate and secure firewall request submissions, managing high-risk firewall requests, and maintaining various applications critical to network security. The role also demands a proactive approach to ensuring compliance with audit requirements and providing 24/7 on-call support for firewall-related issues.
We are seeking a highly skilled Firewall and Network Security Analyst to join our dynamic team. The ideal candidate will play a critical role in managing, reviewing, and maintaining our firewall systems and network security infrastructure. This position involves collaborating with customers to ensure accurate and secure firewall request submissions, managing high-risk firewall requests, and maintaining various applications critical to network security. The role also demands a proactive approach to ensuring compliance with audit requirements and providing 24/7 on-call support for firewall-related issues.

EDUCATION/EXPERIENCE:

Bachelor’s degree (BS/BA) desired in Computer Science or Cybersecurity. 7+ years of related experience. Certification is required in some areas.

Required Skills and Qualifications:

• Technical Expertise: Strong understanding of firewall configurations, network security protocols, and risk assessment processes

Problem-Solving Skills:

• Ability to review and resolve inaccuracies in firewall requests while minimizing security risks

Cloud Security Knowledge:

• Familiarity with Azure cloud configuration support and standards

Compliance Knowledge:

• Awareness of PCI standards and experience supporting audit requirements

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Information Security, or a related field.
• Relevant certifications such as CISSP, CCSP, or CCNA Security.
• Experience managing large-scale firewall environments and high-volume request processes.
• Hands-on experience with cloud-based security platforms and hybrid environments

Firewall Request Management:

• Review and vet incoming firewall requests to ensure accuracy, compliance, and security standards are met.
• Engage Extended Risk Evaluation processes for high-risk firewall requests, striving to minimize risk to the enterprise.

Network Topology Management:

• Update and maintain network topology configurations to support Firewall provision and Automation tooling applications, ensuring accurate firewall identification and implementation.

Audit and Compliance Support:

• Provide evidence and audit tracking for PCI and Government service audits, ensuring compliance with industry standards.

Customer Support and Incident Response:

• Respond to customer inquiries received via the Chatrooms or team mailbox, offering security guidance or redirection as needed.
• Provide 24/7 on-call support for firewall outages and security issues to maintain operational continuity.

Required Skills and Qualifications:

• Technical Expertise: Strong understanding of firewall configurations, network security protocols, and risk assessment processes.

Problem-Solving Skills:

• Ability to review and resolve inaccuracies in firewall requests while minimizing security risks.

Cloud Security Knowledge:

• Familiarity with Azure cloud configuration support and standards.

Compliance Knowledge:

• Awareness of PCI standards and experience supporting audit requirements.

Customer Collaboration:

• Exceptional communication and interpersonal skills for working directly with customers to resolve issues.

Availability:

• Willingness to provide 24/7 on-call support for critical issues.

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Information Security, or a related field.
• Relevant certifications such as CISSP, CCSP, or CCNA Security.
• Experience managing large-scale firewall environments and high-volume request processes.
• Hands-on experience with cloud-based security platforms and hybrid environments.

Key Competencies:

• Detail-oriented with a focus on accuracy and security.
• Strong organizational skills to manage high volumes of requests efficiently.
• Proactive mindset for identifying risks and implementing solutions.
• Team-oriented with the ability to collaborate effectively across departments.