Principal Data Operations Analyst (Mandarin Speaker 1 year Contract) at NielsenIQ

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

6000.0

Posted On

14 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Root Cause Analysis, KPI Management, Continuous Improvement, Business Analysis, Project Coordination, Process Mapping, Problem Solving, English Fluency, Mandarin Fluency, Multitasking, AI Implementation

Industry

Software Development

Description

Job Description In this role, you will become part of the Performance Excellence Pillar. The role is intended to work on Quality escape, RCA, KPI, and strategic prediction by analyzing data countries/clusters. You will have the opportunity to lead continuous improvement projects, according to the requirements, and deliver the expected business impacts. You will be working closely with Process Engineers, BAU Leads, Transformation on compliance-related initiatives and local projects. Analyze and identify areas for improvement in BAU (Business as Usual) processes and drive convergence of processes and tools Identify and implement solutions that translate into standardization and process efficiency while balancing local BAU needs Evaluate, develop, and implement policies and procedures, mapping business processes, capturing and sharing best practices between the respective countries and regions Facilitate and organize improvement and problem-solving workshops, brainstorming with stream members Work with metrics and data to identify improvement opportunities, delivering data-driven analysis and business cases Cooperate with Global Enablement, Governance, Process Owners, and Operations leaders to ensure we maintain high-quality deliverables and our delivery standards are met or exceeded. Utilize the AI concept to streamline the process to gain the operation efficient. Qualifications Bachelor’s Degree in related fields Minimum of 2 years of experience in Operations Experience in business analysis and/or project coordination Extensive knowledge of one function systems and e to e processes Good E2E knowledge Analytical skills Well work organization and multitasking skills Effective problem solving Ability and willingness to learn and drive improvement Ability to work effectively and collaboratively across functions, departments, geographies, and cultures Fluent communication skills in English in writing and speaking Mandarin candidate needed Additional Information : This role is a contract position for 1 year Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion Career Site Team: Operations Compensation: up to MYR 6000 - monthly

Responsibilities

Analyze data across countries and clusters to manage quality escapes, RCA, and KPIs while leading continuous improvement projects. Collaborate with cross-functional teams to standardize processes and utilize AI to enhance operational efficiency.