Primary tasks:

• Strongly serving and supporting the Product Owner and Development Team in their quest to do everything possible to delight customers.
• Providing all support to the team using a servant leadership style and leading by example. This person should personify Scrum and Agile.
• Guiding and Coaching the Scrum Team and organization on how to use Agile/Scrum practices and values to delight customers.
• Guiding and Coaching both the Scrum Team and the Development team on how to get the most of out self organization.
• Guiding and Coaching both the Scrum Team and the Development team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Facilitating getting the work done without coercion, assigning, or dictating the work.
• Facilitating discussion, decision making, and conflict resolution.
• Assisting with internal and external communication, improving transparency, and radiating information.
• Supporting and educating the Product Owner, especially with respect to refining (aka grooming) and managing the product backlog.
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