Principal Digital Strategy Consultant at Backbase

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Strategy Consulting, Financial Modeling, Business Cases, ROI Analysis, Customer Journey Mapping, Design-Led Workshops, Strategic Decision-Making, Customer-Centric Methodologies, Design Thinking, Lean Startup, Agile Transformation, Ecosystem Design, Communication Skills, Storytelling Skills, Entrepreneurial Mindset, Results-Oriented

Industry

Financial Services

Description

***Locations outside of London with good links to airports will be considered*** About the Role We’re building the strategic advisory arm of Backbase, sitting at the intersection of financial services and digital transformation. As a Principal Consultant, you will lead high-impact engagements with our most strategic clients - top-tier to mid-sized banks and credit unions - crafting value-driven transformation strategies enabled by the Backbase Platform.You are both a seasoned strategy consultant and a commercial thought partner. Your ability to turn executive conversations into actionable digital banking roadmaps and compelling business cases makes you a trusted advisor to CxOs. What You’ll Do • Executive Engagements & Value Strategy: • Lead strategic customer engagements with a focus on digital transformation, articulating how Backbase drives business outcomes. • Craft compelling business cases and value narratives supported by financial modeling and executive-ready storytelling. • Facilitate workshops and discovery sessions to uncover business needs, define impact metrics, and co-create transformation roadmaps. • Thought Leadership & Enablement: • Stay on top of market trends in digital banking and share insights to influence both internal stakeholders and customer strategies. • Develop reusable frameworks, toolkits, and value messaging to scale the impact of the Value Consulting function across sales, customer success, and product marketing. • Commercial Collaboration: • Partner closely with Sales, Solution Engineering, and Customer Success to shape strategic pursuits and drive deal velocity through value-based selling. • Translate complex business challenges into clear, differentiated value propositions aligned with Backbase’s platform capabilities. • Operational Excellence: • Own strategic projects from ideation to delivery, ensuring quality outcomes with measurable business impact. • Continuously refine consulting assets, benchmark libraries, and case studies to improve scalability and consistency. Who You Are • 8+ years of experience in digital strategy consulting, ideally from top-tier strategy firms or digital boutiques; experience in SaaS or financial services is a strong plus. • Proven expertise in building financial models, business cases, and ROI analysis with executive-ready deliverables. • Skilled in customer journey mapping, design-led workshops, and facilitating strategic decision-making at the C-level. • Deep understanding of customer-centric methodologies such as design thinking, lean startup, agile transformation, and ecosystem design. • Executive presence with excellent communication and storytelling skills—you command the room and simplify the complex. • Entrepreneurial mindset, intellectually curious, highly adaptable, and results-oriented. Why Backbase?This is not a traditional consulting role. You’ll join a high-performing team building the strategic GTM layer of a category-defining platform company. You’ll help shape how digital banking is reimagined globally—powered by value-first thinking and transformational partnerships.

Responsibilities

Lead high-impact engagements with strategic clients to craft value-driven transformation strategies. Facilitate workshops and develop business cases that articulate how Backbase drives business outcomes.