• Richmond, Virginia
• Cary, North Carolina
  Job ID: R-1083066
  Apply prior to the end date: September 17th, 2025

As a Principal Engineer, you will create client solutions based on business requirements involving advanced networks, data center, security, and virtualization technologies; as well as development of fault and performance management policies and automation rules. Responsible for proactive client engagement at all client levels, technology lifecycle development, and planning & coordination with various internal/external stakeholders. Role will support standard and custom solution development initiatives and network management device and application certification for Managed Services solutions and clients. Close collaboration with Engineering/Planning, IT, Product Development, and various Verizon and external delivery and support teams to manage the design and implementation of client projects.

• Provide mentoring, technical training and support for the Lifecycle Engineering and Implementation Engineering teams.
• Design, implement, and support solutions involving, but not limited to, WAN, LAN, WLAN, VoIP, Data Analytics, Security and Virtual (e.g.; Virtualization, SDN, NFV) technologies.
• Analyze, evaluate and communicate network capacity and performance data with the objective of driving improvements to customer’s network.
• Responsible for matrix supervision of a team for specific projects, resource management, process documentation, and peer mentoring.
• Responsible for overseeing customer network documentation such as solution design document, record of change, and network diagrams.
• Provide 4th level incident support for customers.
• Responsible for presentations and demonstrations related to technology, process, or client solutions.
• Requires ownership of design and critical issues, creative thinking, and problem resolution skills.
• Position may require after hours support.
• You have a thorough working knowledge of the following technologies:
• Routing protocols (BGP, OSPF,OMP, Static Routes, Policy Routing, Route redistribution)
• Switching (Spanning-Tree, VLANs, Trunking, EtherChannel)
• QoS (Traffic Shaping, Route-maps, etc.)
• Security (AAA configuration, Certificates, Network Address Translation (NAT),Access Control Lists (ACLs), VRF segmentation)
• Cisco SDWAN (Topology Build, Template Creation, HA Configuration, SDWAN DIA Concepts - Guest Service, Direct Internet Service, Cloud Services, etc.)
• Wireless/Wifi (WAPS, Wireless Controllers (WLCs), Wireless site surveys, heat map generation)
• WAN Technologies (MPLS, Broadband, Wireless/5G/LTE/FWA/CradlePoint, Satellite ( StarLink))
• VoIP (IP Phones, Gateways, ATAs)
• Cloud (Secure Cloud Interconnect (SCI), Software Defined Interconnect (SDI), SDWAN Cloud Onramp)
• Network Troubleshooting
• Responsible for the protection of Verizon customer proprietary network information and Verizon information assets.